LogMeIn Resolve vs. Tethr
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
LogMeIn Resolve | Score8.1 out of 10 | N/A | LogMeIn Resolve is an IT management and support solution designed to help organizations take control of their IT infrastructure. The platform combines features like remote monitoring, access, and support with tools such as ticketing, AI-assisted task automation, and patch management. | $29 per month |
Tethr | Score10 out of 10 | N/A | Tethr, from CollabIP in Austin, consumes conversational data from the network, cloud or premise using enterprise-class design to ensure security and privacy, to provide insights from customer phone calls and chats. Tethr comes standard with hundreds of pre-built insight categories based on service, sales and CX research. The solution also produces the Tethr Effort Index (TEI) a machine learning-based predictive customer effort score that helps enable users to track customer effort at a… | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount available for annual pricing. MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | — | ||||||||||||||
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| LogMeIn Resolve | Tethr | |
|---|---|---|
| Likelihood to Recommend | 7.4 | 8.0 |
| Likelihood to Renew | 9.0 | - |
| Usability | 7.7 | - |
| Availability | 8.9 | - |
| Performance | 9.0 | - |
| Support Rating | 8.7 | - |
| Implementation Rating | 9.1 | - |