LogRocket vs. UserReplay (discontinued)

UserReplay (discontinued)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
LogRocket	Score 9.8 out of 10	N/A	Modern Frontend Monitoring and Product Analytics LogRocket combines session replay, performance monitoring, and product analytics, to enable software teams to create the ideal product experience.	$99 per month
UserReplay (discontinued)	Score 8.0 out of 10	Enterprise companies (1,001+ employees)	UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.	N/A

Pricing

LogRocket

UserReplay (discontinued)

Editions & Modules

Team: $99
per month
Developer: Free
Professional: Contact sales team

No answers on this topic

Offerings

Pricing Offerings
LogRocket	UserReplay (discontinued)
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

Additional Details

Developer (free): includes 1000 sessions/month and 30 day data retention Team (starting at $99): includes LogRocket's core functionalities. Plans scale by session count and user seats Professional (custom pricing): includes LogRocket's core functionalities along with performance monitoring capabilities and advanced reporting

—

More Pricing Information

Community Pulse
	LogRocket	UserReplay (discontinued)
Considered Both Products	LogRocket No answer on this topic	UserReplay (discontinued) Chris Wood Head Of Marketing - Online Dr Chose UserReplay (discontinued) Very well, a similar but different system Incentivized Helpful?

Best Alternatives
	LogRocket	UserReplay (discontinued)
Small Businesses	Smartlook Score 8.2 out of 10	Smartlook Score 8.2 out of 10
Medium-sized Companies	Siteimprove Score 10.0 out of 10	Siteimprove Score 10.0 out of 10
Enterprises	Contentsquare Score 7.3 out of 10	Contentsquare Score 7.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	LogRocket	UserReplay (discontinued)
Likelihood to Recommend	10.0 (0 ratings)	9.0 (0 ratings)

User Testimonials
	LogRocket	UserReplay (discontinued)
Likelihood to Recommend	It's incredible for anyone who works at a saas and does customer support. It's the first job I've ever used Logrocket at and it adds such a great layer of service Incentivized Verified User Anonymous Read full review	Great for online businesses who are well established and want to refine their UX/site performance. Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Pros	enhances the customer support journey allows non-techy personnel like myself to dive into customer issues Incentivized Verified User Anonymous Read full review	Identifying an issue and quickly understanding what the financial impact is Seeing how users use and interact with your site, by device Reporting on custom events Quickly finding a session and replaying it, to watch it back. Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Cons	It's a shame recordings are capped to the previous month, but I believe this might be due to the plan we're on? Cropping sessions could be simplified I think - particularly the cropping tool's design Incentivized Verified User Anonymous Read full review	Having confidence in the reports/numbers it pulls No function to email out weekly/monthly reports. Insights are sometimes difficult to extract Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Alternatives Considered	No answers on this topic	Very well, a similar but different system Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
Return on Investment	No answers on this topic	Confirmed our low basket abandonment Incentivized Chris Wood Head Of Marketing - Online Dr Read full review
ScreenShots	LogRocket Screenshots	UserReplay (discontinued) Screenshots