Lola.com vs. Visa Spend Clarity

We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!

Incentivized

To find the expenses which need receipts linked, one has to unnecessarily navigate and use two-levels of drop-down menus to filter, when this should be the first thing a user sees when logging in. Logging in requires 2-step-authorization nearly every time. When going to link receipts and update GL codes, one has to click on three different links just to get to view a transaction and available receipts, then wade through receipts that any basic OCR program should have already recognized and linked automatically. For less-obvious PDF receipts there is no quick viewer, every pdf must be redownloaded to view. When a receipt is linked and a GL code is updated the UI doesn't accept it automatically and move on, no...you have to click another link to complete the transaction, though if you click the 'Complete' link and try to move on it gives you an error message and asks if you'd like to delete the transaction, instead you have to go back and hit 'Update' after you've already made the changes, then it allows you to go to the next expense in the list. Absolutely ridiculous and this doesn't even touch on how bad the mobile app is.

• Well designed and easy to use site. Makes finding and booking simple.
• Helps in collecting travel information for each traveler makes booking flights for multiple people super easy!
• Lola.com support will help take care of flight changes and any other issues.

Incentivized

• Quick transactions
• Brand name recognition
• Reliability

Incentivized

• Room for existing features to grow and expand, especially on the administrative side
• Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
• Need for more support of existing travel rewards accounts

Incentivized

• Focused on virtual visa limits, some locations may need real card connected.
• Limit per card and period - once reached and notified would be great to have extra 10% from the funding account added. Cause there may be FX differences or the person is in travel in a different time zone for calling to manually add balance by admin.
• Admin account must assign names of categories only (unified for all users).
• Invoicing tool - if user spend not properly to send a payback request.
• Core services integration: Booking, Uber, Trip Advisor, AirBNB, Flow, GoodRX.
• Loan request from a user to funding account: he may need to cover some uncovered by agreement costs - set request, set a return date.
• Business reports at Admin or Funding account level to see helicopter picture as it is for a period even prior kept records to books or exported to CSV to process.

Incentivized

This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.

Incentivized

Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.

Incentivized

Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.

Incentivized

We haven't used or evaluated other travel management platforms because they always seemed geared towards larger, enterprise-level companies. For us, Lola.com was appealing because it seemed well suited to a company of our size, and we really loved the personal attention that is built in to the platform. Ultimately, we chose it for the reasonable price, functionality, ease of use, and excellent service.

Incentivized

It is mostly focused on virtual visa operations. In general, all cash flow controlling suits easily can start from Excel or Google Colab integrations and evolve even to Sungard or WSS. It depends. Visa Spend Clarity is about your flexibility "to have your own bank in a pocket" - open sub-accounts, set limits, and reconcile costs actually made by your contractors or employees. We should see it wider and include Uber, Booking, Airbnb, and Flow interactions to make it a really fast process for your contractor from your "Yes" to contractor "Done". The Visa Spend Clarity is not exactly about your money (costs). It is more about your ability to start acting faster even if all details of cooperation with a person are not agreed upon, but as soon as possible, discuss critical details or add maneuver to your decision-making while limiting financial risk with reasonable limits.

Incentivized

• They have made travel cheaper, so that is a direct reflection to our customers and to us.
• Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way

• Some possible positive impacts of Visa Spend Clarity include increased transparency of spending habits, more effective budgeting and money management, and improved overall financial health. Additionally, Visa Spend Clarity may also lead to more strategic and informed decision-making when it comes to using credit.
• On the other hand, some possible negative impacts of Visa Spend Clarity include feelings of anxiety or guilt associated with credit card spending, as well as the potential for overspending if users are not careful.
• Additionally, Visa Spend Clarity may also lead to financial arguments or conflict if users are not on the same page about their spending habits.