Lucidworks Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucidworks Platform
Score 10.0 out of 10
N/A
Lucidworks provides total AI solutions that power search and discovery for customers and employees. Lucidworks integrates the latest generative AI models with a decade of proven search expertise to create a truly personalized digital experience for users.N/A
Pricing
Lucidworks Platform
Editions & Modules
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Offerings
Pricing Offerings
Lucidworks Platform
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
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Community Pulse
Lucidworks Platform
User Ratings
Lucidworks Platform
Likelihood to Recommend
9.1
(0 ratings)
Usability
9.1
(0 ratings)
Support Rating
9.1
(0 ratings)
User Testimonials
Lucidworks Platform
Likelihood to Recommend
Lucidworks Fusion is best suited for information retrieval applications to search structured or unstructured data. It offers variety of features to help users find contents they are looking for. For Chatbot like applications, Fusion can be used for powering the backend search, but dialog manager is not supported by this product
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Pros
  • Signals feature to boost search results helps search relevancy
  • Business Rules feature for tuning search results
  • Query pipeline design gives great flexibility in application development
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Cons
  • Documentation can be improved
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Usability
It is incredibly intuitive and so easy to use that business people can now complete functions that used to be limited to software developers only.
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Support Rating
It has continued to improve over the years.
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Alternatives Considered
We looked at several popular Enterprise Search applications 5 years ago which I wish to leave unnamed. We found Lucidworks to the the most cost-effective alternative that met all of our needs.
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Return on Investment
  • Allowed us to move software developers from enterprise search to other customer focused applications due to built in signals processing and related popularity boosting out of the box.
  • Enabled business experts to work directly with Fusion to influence search results and not be so dependent on developers.
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