Lucidya vs. Salesforce Marketing Cloud Social Studio (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Lucidya | Score8.4 out of 10 | Enterprise companies (1,001+ employees) | Lucidya is a social media intelligence platform powered AI & big data that reveals key consumers' insights in real-time. To give brands insight, Lucidya monitors conversations from over 200 million websites, blogs, and forums. Combined with Lucidya’s advanced filtering features, it is designed so brands never miss important customer conversations. Users can collect and analyze customer data from social media platforms. With native support for major social media… | N/A |
Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Lucidya | Salesforce Marketing Cloud Social Studio (discontinued) | |
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| Likelihood to Recommend | 8.4 | 9.0 |
| Likelihood to Renew | - | 8.8 |
| Usability | - | 9.0 |
| Availability | - | 9.6 |
| Performance | - | 8.4 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.6 |
| Implementation Rating | - | 9.8 |