Lumen Next-Gen Voice

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Lumen Next-Gen Voice	Score7.7 out of 10	N/A	Lumen Next-Gen Voice offers cloud calling and business voice solutions that use VoIP (Voice over Internet Protocol) to transmit calls over the internet. Lumen Next-Generation Voice Services provide Dedicated LD and/or Toll-Free Service using a SIP connection. These services leverage the company's network footprint in the U.S., EMEA and LATAM to provide more than a point solution for customers solving for operational and efficiency challenges. Calls supported: Enterprise Long…	$8 per month (12-month term required) per concurrent call path

Pricing

Lumen Cloud Voice - Essentials: starting at $11.50
per month (minimum 60 mo term) per user (minimum 250 users)
Lumen Cloud Voice - Plus: starting at $17.50
per month (minimum 60 mo term) per user (minimum 250 users)
Lumen Cloud Voice - Premium: starting at $22.50
per month (minimum 60-month term) per user (minimum 250 users)
Lumen Cloud Voice - Specialty Lines: starting at $47.50
per month (minimum 60-month term) per user (minimum 250 users)
Lumen Voice Complete (SIP Trunking): starting at $8
per month (12-month term required) per concurrent call path

Pricing Offerings
Lumen Next-Gen Voice
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

Next‑Generation 9‑1‑1 available as an add-on (custom pricing).

Community Pulse
Key User Insights
	Lumen Next-Gen Voice
Considered Both Products	Lumen Technologies Verified User Chose Lumen Next-Gen Voice In terms of comparisons between CenturyLink Enterprises Voice SIP and Flowroute would be the display and formats. In my opinion, CenturyLink has an easier format and can make a difference when it comes to inbound and outbound calls. Of course, every company has its pros and … Incentivized Helpful? Edgard Ocampo IT system Admin in Information Technology at Arachnid 360 (Mechanical Or Industrial Engineering, 51-200 employees) Chose Lumen Next-Gen Voice I feel like you get better value for your dollar here. They always will let you know if there is a promotion going on or if they have a discounted rate depending on the number of users that you have in your environment. They also make it easy to negotiate rather than having to … Incentivized Helpful? Scott Sundby CTO (Chief Technical Officer) in Information Technology at Digital323 (Information Technology & Services, 11-50 employees) Chose Lumen Next-Gen Voice I have found a better solution is to run two different carriers through SD-WAN (such as Bigleaf or Velocloud MSR) and use a provider like BCMOne (formerly NexVortex) to manage the SIP. BCMOne/Nexvortex is an AWESOME SIP provider with better planning, deployment, and technical … Incentivized Helpful? Verified User Chose Lumen Next-Gen Voice CenturyLink [Enterprise Voice SIP] was the incumbent, so switching providers, particularly for our HQ was an overwhelming task for our small team. We did migrate from the legacy CenturyLink voice product EIPT to the new Voice Complete solution as well as upgrade our US and UK … Incentivized Helpful? Craig Nichols Devops Engineer in Engineering at Jive Communications, Inc (Computer Software, 1001-5000 employees) Chose Lumen Next-Gen Voice We use them all together for different reasons. I would much prefer the support and portal of Bandwidth and Voxbone, but have Lumen in the mix may help me rest better at night. Incentivized Helpful? Verified User Chose Lumen Next-Gen Voice CenturyLink was the only provider we were able to secure services through at our location. Incentivized Helpful? Verified User Chose Lumen Next-Gen Voice Compared to ATT and Verizon, we have gotten much better uptime and pricing is better as well. There is much less red tape when placing orders or getting quotes. Real, actual support is also much closer to the customer, rather than being full of AI assistants and off-shore … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	Lumen Next-Gen Voice
Likelihood to Recommend	7.4 (7 ratings)
Support Rating	7.0 (1 ratings)

Lumen Next-Gen Voice

Lumen Next-Gen Voice

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