Lyssna vs. UXtweak

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lyssna
Score 7.5 out of 10
N/A
Lyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…
$0
3 seats included
UXtweak
Score 10.0 out of 10
N/A
The UX research tool UXtweak helps business users to understand what customers think and feel about a website, app, or prototype. The UXtweak platform's features include competitive usability testing, complex website testing, session recording, card sorting, tree testing, mobile testing,and prototype testing. Using these tools helps to see a website from the users' point of view and discover what matters the most to…
$0
Free
Pricing
LyssnaUXtweak
Editions & Modules
Free
$0
3 seats included
Basic
$89
per month 3 seats included, maximum 10 seats
Pro
$199
per month 3 seats included, maximum 15 seats
Enterprise
Contact Sales
custom seats
Starter
$0
Free
Plus
$99
per month per seat
Business
$179
per month per seat
Enterprise
Customizable
Contact us
Business Plan with Pre-paid Participants
Starting at $279
per month Per seat + number of pre-paid study participants
Offerings
Pricing Offerings
LyssnaUXtweak
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual plan. Panel responses are priced seperately.With annual billing you can save 20% off your purchase!
More Pricing Information
Community Pulse
LyssnaUXtweak
Considered Both Products
Lyssna
Chose Lyssna
Lyssna is certainly the least expensive, most basic and easy to use out of the range of usability tools I have used in the past. Depending on your maturity as a business and the projects that you are doing, this can be a great starting point before scaling up.
Chose Lyssna
Maze has a more comprehensive reporting presentation compared to Usabilityhub. Maze's interface is clean and modern but it lacks a simple intuitive testing set found in UsabilityHub. The terminology of a maze is slightly confusing, flow tests are integrated with only Figma, Xd, …
Chose Lyssna
I've not found any other tools as good as UsabilityHub. I've experienced some tools that have some similar functionalities, but they don't let you add multiple formats of questions in one test (as far as I'm aware.)
Chose Lyssna
Like UsabilityHub, VWO is a testing platform but it tests against a site's users, not a set pool of testers. There is more flexibility for testing with VWO as you could use a WYSIWIG/edit HTML/CSS to make changes to a live site vs. UsabilityHub where'd you have to upload image …
Chose Lyssna
UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a …
UXtweak
Chose UXtweak
UXtweak has a more diverse toolkit and its learning curve wasn’t as steep. Moreover, UXtweak’s pricing was more acceptable to us and we felt it had a better price/quality relation.
Chose UXtweak
During the selection process we have discovered the following:
  • better feature set
  • better pricing/value ratio
Chose UXtweak
I have also looked into getting UserZoom and UserTesting, but their cost is much higher, so I chose UXtweak as a more affordable alternative.
Best Alternatives
LyssnaUXtweak
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LyssnaUXtweak
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Usability
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
LyssnaUXtweak
Likelihood to Recommend
I think it's well suited to any scenario where something requires feedback, whether it's exploratory feedback of current designs or validation that a new design solves a problem & additional feedback can be gathered to make it even better. I'd recommend UsabilityHub to anybody who isn't 100% sure on a design, and if they are, they need to use it to confirm that certainty.
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UXtweak is suitable for everyone, whether you are a student, the owner of a small or large business, or a professional UX designer or researcher. UXtweak will assist you in resolving any issue, large or little. You may test many components of the site using a wide range of tools. And, owing to its starting plan, it is accessible to anyone.
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Pros
  • Very fast - you can have responses in minutes.
  • Very easy and straightforward to use. The interface is clear and intuitive.
  • They offer suggestions for questions that are effective, which is very helpful for a first time user.
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  • Tree testing
  • Website usability testing
  • Card Sorting
  • The customer support
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Cons
  • More targeted screening
  • A portal of all opportunities rather than email invites
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  • Implement native iOS testing
  • Dashboard redesign
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Usability
Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
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No answers on this topic
Alternatives Considered
Maze has a more comprehensive reporting presentation compared to Usabilityhub. Maze's interface is clean and modern but it lacks a simple intuitive testing set found in UsabilityHub. The terminology of a Maze is slightly confusing, flow tests are integrated with only Figma, Xd, Invision, Sketch, and Marvel prototypes. The final test interface shown to users is confusing and could have been simpler like UsabilityHub.
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UXtweak has a more diverse toolkit and its learning curve wasn’t as steep. Moreover, UXtweak’s pricing was more acceptable to us and we felt it had a better price/quality relation.
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Return on Investment
  • Positive - It would give us responses significantly faster than testing out a concept on a live site
  • Positive - It allowed us to reach a wider audience for our tests (beyond our website traffic)
  • Positive - The quick turnaround time and quality of feedback encouraged other internal units to want to test more as they saw the return quickly.
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  • Increased ROI on conversion landing pages
  • Increased time on page
  • Improved UX
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ScreenShots

Lyssna Screenshots

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UXtweak Screenshots

Screenshot of UXtweak's 12 toolsScreenshot of UXtweak DashboardScreenshot of Study ResultsScreenshot of Test almost anything with UXtweak