Lytho Workflow vs. Rocketlane

I don't have much to compare Lytho Workflow workflow to, but I'd say it gets the job done for my small department. I can't imagine a world where we didn't have it. There are times when the software does not work as expected though. For example, if one of the marketing managers archives a request after it has been accepted, it will disappear from the request queue but remain as a job in my job queue. From there, I have to archive it again. The same goes for comments - if someone makes a comment on the request, it does not appear on the job, nor am I notified. I have to click through to the request, from the job to see those comments.

Incentivized

There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.

Incentivized

• Project requests - can be tailored to fit your exact needs
• Project management - can assign tasks, track time, etc.
• Proofing - robust proofing environment that's easy for clients to learn

Incentivized

• The project timelines and tasks feature is nice.
• Status updates can be published, which can be seen by external stakeholders/clients even though they are not on Rocketlane or they have not taken Rocketlane subscriptions.
• Timesheets can be easily tracked through which resource utilization can be planned.

Incentivized

• Crashes - The workflow web page crashes very frequently and I've never been able to figure out what the cause is. Refreshing the page always fixes this issue.
• Proof Approvals - I wish there was a way to remove all people from the route that have approved and resend to those who haven't. Reviewers who have already approved often do not want to see future proof revisions coming through their inbox. It would be nice to have this as an option, rather than having to create a new revision and manually removing all that have approved before sending.
• A more personalized dashboard - My dashboard is more geared towards someone who is requesting or reviewing jobs, rather than someone who is completing them. As a result, I rarely use this page.

Incentivized

• Project Opening time
• Automated time tracked should be there
• Every phase has a option to make a call and zoom so time tracked real time

Incentivized

It really helps to support us in supporting our customers.

Incentivized

Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.

Incentivized

By consolidating the requests, project management, and proofing without features we didn't need like invoicing it was an easy fit for us. We were able to quickly develop a comprehensive workflow and the gains to efficiency were immediate. Pricing was competitive (at least at the time) and the implementation was very good as well.

Incentivized

Ease of User, User Friendliness, Customer Onboarding, Task Management, Effective & Efficient communication, Project Management, E-mail reminders/notifications, Publishing status report, Overview of all projects, Templates, Resource management, Timesheet

Incentivized

• Streamlines our workflows.
• Faster time to market.
• No more missing requests.

Incentivized

• As an admin and end-user, Rocketlane has saved me at least four hours of work every week. Multiply that across the entire team, and we're saving two full days of work by removing all the manual tasks.

Incentivized