MadCap Flare vs. Sanity

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MadCap Flare
Score 9.0 out of 10
N/A
MadCap Software, headquartered in La Jolla, offers MadCap Flare, a help authoring and technical writing tool featuring onboarding and support from MadCap, and a set of modules for designing advanced guides, aids, and web or application help aids.
$1,500
per year
Sanity
Score 8.8 out of 10
N/A
Sanity from the company of the same name in San Francisco is a platform for structured content that comes with an open-source editing environment called Sanity Studio that users can customize with JavaScript and a real-time hosted data store.
$0
Pricing
MadCap FlareSanity
Editions & Modules
MadCap Central
$1,500
per year
MadCap Flare
$1,999
per year
MadCap AMS
$2,999
per year
Free
$0
Growth
$15
per month per seat
Enterprise
Custom Pricing
per month per seat
Offerings
Pricing Offerings
MadCap FlareSanity
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIncludes a 12-month Platinum-level Maintenance Plan.
More Pricing Information
Community Pulse
MadCap FlareSanity
Considered Both Products
MadCap Flare
Chose MadCap Flare
MadCap Flare provides for proper single-sourcing of content for an array of needs. Wikis are incredibly limited, static and hard to manage, and content quickly becomes obsolete.
Chose MadCap Flare
I wish Google Docs would work for our purposes, but it doesn't have a lot of the technical writing features we need. Using Google Docs would make reviewing and edits much much quicker, but we need MadCap to house all our documents for our Help website.
Chose MadCap Flare
MadCap software does offer quite a few more technical features than Google Drive, but the user experience is far inferior. Google Drive is much less buggy to work with, and it's much more accessible. MadCap only being available on Windows operating systems makes it difficult to …
Sanity
Chose Sanity
- There is no fear of hitting a limit and suddenly having to start paying 500$ per month when you have been using it for free for a while
- You don't have to worry about infrastructure because datasets are available as a service
- With an open-source UI based on React, you don't …
Chose Sanity
Pricing is better than graph cms. and easy to use the intuitive interface to write my blog.
Best Alternatives
MadCap FlareSanity
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Score 9.0 out of 10
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
MadCap FlareSanity
Likelihood to Recommend
8.2
(0 ratings)
8.5
(0 ratings)
Usability
6.4
(0 ratings)
-
(0 ratings)
User Testimonials
MadCap FlareSanity
Likelihood to Recommend
MadCap Flare has its problems, but it serves our team well as an authoring software. This would not be the case if we needed to regularly collaborate on articles, as Flare is prone to conflict issues when another person dares to breathe near an open topic. When working individually, though, it's fine. I'd love to see improvements to design, performance, and stability, but Flare remains one of the best softwares on the market for our needs as an authoring team. MadCap Central is well-suited to internal reviewing when every member is comfortable with Flare (the errors it tends to introduce set aside). SMEs, though, tend to find it hard to use. It's cluttered, some styles don't render, and it just seems like a failed attempt to reproduce Google Docs. I'd love to see improvements there, to help get our SMEs to want to use Central.
Read full review
Suited for - Headless CMS - when your blogs are less in number and you want to only work within free tier - when you only want to use their dedicated location to host your CMS Less appropriate - when you need to host your cms on your cloud
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Pros
  • Organizing articles via an overall project outline.
  • Syncing with teammates.
Read full review
  • GraphQL support.
  • Nice Intuitive Web interface to write blogs.
  • They provide us a subdomain on their cloud so that we can start testing our things directly on the web.
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Cons
  • Reviewing by internal users / Feedback from customers
  • CSS - easier to use an external tool
  • Skin styles and management
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  • CMS can be a bit hard to work with for the new users
  • Documentation should include more examples of the output and code along with the output.
  • Custom inputs are quite difficult to start and work with.
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Usability
MadCap Flare is in desperate need of an overall redesign. It relies heavily on dozens and dozens of tiny buttons that contain dozens of nested features. Clicking the wrong button can cause your software to freeze and crash. Building targets can be an absolute mystery, as far as all the files involved. It also has a tendency to freeze and crash. There's typically a huge learning curve for new hires who've never used it--nothing is intuitive.
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No answers on this topic
Alternatives Considered
MadCap Flare provides for proper single-sourcing of content for an array of needs. Wikis are incredibly limited, static and hard to manage, and content quickly becomes obsolete.
Read full review
- There is no fear of hitting a limit and suddenly having to start paying 500$ per month when you have been using it for free for a while - You don't have to worry about infrastructure because datasets are available as a service - With an open-source UI based on React, you don't have any limits to what you can build - For some reason, I could not find a service that provided schema as code before Sanity, and I cannot understand how anyone could think this was a good idea.
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Return on Investment
  • Negative: Wasted hundreds of hours troubleshooting madcap bugs or quirks.
  • Positive: We have a robust Help website we can update with ease.
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  • It helped us to create an excellent developer experience and good experience for their editors as well
  • Sanity has created an incredible platform that effortlessly balances good DX for content modeling and good UI for content editing.
  • Pay-as-you-go hybrid service, no need to worry about reaching a cap and having to suddenly pay $500
Read full review
ScreenShots

MadCap Flare Screenshots

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