MailerLite vs. Substack

I didn't have much luck when testing other similar tools and since we tested with free plan, we couldn't commit to something else if we couldn't get basic stuff fixed. That's when we switched to MailerLite, and their support was great and super helpful all the way (during our free plan, especially). Plus, they're super budget-friendly for startups, so I highly recommend.

Incentivized

It's well-suited for a creative writer who is comfortable writing essays or short fiction. It's especially well-suited for writers who are focused on writing essays based on personal experiences. I'm not sure it has the tools at this point for someone who wants to serialize a novel or long-form non-fiction book. I'd like to see better multi-media tools for writers/content creators who are fluent in written and audio-visual methods of communicating.

Incentivized

• Offers a user-friendly interface, making it simple to create beautiful forms, group subscribers, and automate emails.
• Includes email automation workflows in their free plan - the only provider I know of that doesn't charge you after one month or hit you with "transaction fees".
• Excellent video tutorial library so you can learn email marketing as a beginner without feeling overwhelmed.

• Content organization/discovery - really easy to search.
• Newsletter/email integration - by far better at previewing and delivering content than any other site.

Incentivized

• Setting up the automations is a bit confusing at first. But the customer support is patient and kind to walk you through the process.
• The nuances between group and segment, automation and campaign are odd as most other ESPs don't do that. But they have great explainer materials.

• It's really difficult when multiple people are editing the blog at same time. Some things change or get overwritten due to which have to reload the page multiple times. Would like to see an experience just like in Google docs.

Incentivized

Mailerlite is awesome and it does everything I need and then some. They're always innovating and adding new features, and their team is flippin' amazing. Can't see myself ever switching. They may not have everything, but looking at how well their team works, they'll get there for sure and I'm willing to wait.

Incentivized

I can't express how happy and satisfied I've been with recent email exchange with Ivan from MailerLite support. He answered promptly, clearly and assisted me with urgent issue I needed to be taken care of asap. HUGE satisfaction! Excellent customer service! Thank you, Ivan!

Timely responses, quality answers to my questions, showing that the support are knowledgeable and cares about my results. I've had other experiences with competitors, so I'm delighted that this team cares about my business. It's good to know there are real experts ready to jump in when you need help

MailerLite has similar features to the tools mentioned above. The main advantage is that it is very complete in its free version. This is ideal for those who are starting out and want to try a complete email marketing platform.

Incentivized

Substack is the DTC version of traditional blogging sites - you own everything, both upside, and risk, which appeals to me more. Compared to Blogger, the ability to monetize and site interface is night and day better. Compared to Medium, which I think has a better interface and content curation abilities, Substack's advertising and promotion of your work are much better because they don't rely on premium members like Medium - it can get very click-baity there.

Incentivized

• Having an email service such as MailerLite is essential to running our Taskforce. It is really the only effective way of communicating with such a large number of people.
• MailerLite works well with non-profits and gives a good discount for those in this sector.

• Takes much much less time to produce content that you can charge for. This wasn't doable before, or you'd have to build it yourself
• Substack has made it much easier for me to stay on top of ex-customer communications. I get repeat business more easily now.
• Substack's speed & ease mean I can offload content writing & distribution to others

Incentivized