Malwarebytes vs. Watchguard Endpoint Security

Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.

Incentivized

We offer Watchguard Endpoint Security as a low cost alternative to Sophos Endpoint. As such, I would recommend this product to anyone with a customer with that same sort of mindset. It would also be appropriate for customers with a more 'basic' environment as configuring profiles is far less in depth compared to Sophos.

Incentivized

• The software is very good at working in the background without interfering with the end user in any way, there has never been a complaint of slowness on the machines or any excessive scan times because the users are unaware of it.
• Malwarebytes management console is a very nice interface that tracks all of the machines on the network and shows which one is online, offline, up to date, out of date etc. I can also push installation packages to new machines without end user interaction.
• Malwarebytes does extremely well what it is made to do, and that is to stop malware. Never once has any infection made it past malwarebytes to harm an end user machine.
• Malwarebytes is always up to date, definitions are downloaded on a daily basis, you can trust that your software is current and you are being protected from the latest threats out there.

Incentivized

• It does an excellent job of detecting and preventing threats
• It uses global intelligence to reduce the time and effort I need to spend performing security operations
• It is lightweight and easy to deploy to client computers using a single agent for all modules

Incentivized

• As of 2021 Q1, I have had issues with upgrading Malwarebytes installs on endpoints from the admin console. On about 30%-50% of the endpoints, I have to manually uninstall them, reboot, and reinstall Malwarebytes. This is a relatively new feature over the last year that Malwarebytes has done that let's you control updating the endpoint agent.

Incentivized

• As with any application of this nature, it can block processes or other suspected security risks that are actually safe.
• While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications.

Incentivized

The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.

Incentivized

I will definitely renew the software licenses on all our clients when they expire.Again, I have never worked so well with antivirus software before today. Watchguard is an extremely adaptable software to our business needs and I don't think I want to try other solutions that the market offers

Incentivized

Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.

Incentivized

Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.

Incentivized

The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes

Incentivized

The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software

Incentivized

I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.

Incentivized

I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.

Trainer was excellent, knew this product in-depth.

Incentivized

The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point

Incentivized

Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)

Incentivized

Malwarebytes seems to lead the industry in customer focus. Their support team is superior. The breadth of services they offer is a major factor along with their roadmap for the future. I believe the update process is one of the easiest I've experienced with major software platforms. You may be able to receive a discount if you purchase through a reseller / IT vendor.

Incentivized

Way back in the day, I have used Norton end point security and really did not like the speed at which it tried to do its job. I know I am dating myself here. WatchGuard Endpoint Security, I feel, is light years ahead of Norton's product. WatchGuard Endpoint Security is FAST, ACCURATE, and truly an enterprise product.

Incentivized

With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel

Incentivized

• Less cleanup and work for IT, as users/PC don't get infected as often
• Less user interaction when premium is installed, it will run scans and block sites for you
• Less downtime as PCs stay up and running, users can stay productive

Incentivized

• By committing to go all in on Watchguard Advanced EPDR across our whole client base, we maximized our price position - enabling us to offer the best endpoint security at a price better than what lesser competitive products cost.
• Leveraging Watchguard Endpoint Security as part of our unified platform strategy provides better integrated security, managed through Watchguard's cloud architecture. This significantly reduces our cost to deploy, manage, and support our client's. Our improved security offering, better delivery, and stronger price position has helped us achieve 56% growth in our managed services business over the past 18-months.
• Organizations that have disparate cyber security products often require specialists for each solution in their stack. Watchguard provides outstanding training resources that equip our entire technical staff - significantly improving our service delivery while lowering our overall cost of business.

Incentivized