ManageEngine OpManager vs. OpenText Network Node Manager i (NNMi)

OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.

Incentivized

[Micro Focus Network Node Manager i (formerly HP Network Node Manager)] is like you implement it, setup monitoring and alerting and forget it forever until any major activity is there and that is possible because of the product's stability. Another reason for product stability is less features as compared to other vendor tools and its own inbuilt database.

Incentivized

• We changed our RDP port to a non-standard port and monitor servers by that instead of a simple ping. Systems that are busted will still respond to pings.
• The dashboard shows us any drives that are almost full. We check this when we do our monthly maintenance.
• Monitoring Windows services and event log events and sending notifications when things don't behave as expected.

Incentivized

• Network infrastructure monitoring.
• Interface monitoring.

Incentivized

• Adding devices to existing groups and applying a group-wide parameter.
• Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts

Incentivized

• Most customers would like to see NNM get away from using some Java applets.
• In environments where we see more than 10 different network device vendors in production, we see issues with L2 mapping. Different vendors use different L2 protocols. This can cause an issue with L2 discovery and mapping.

Incentivized

This product works very well for our organization, and it would be hard to not have a tool like this going forward

The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.

NNMi's user interface is described as well-designed and intuitive, making it easy for users to navigate and perform tasks quickly, thereby enhancing the overall user experience. The system offers a powerful network discovery mechanism that maps out your network's physical and virtual topology, enabling you to visualize connections between devices and identify potential issues. Fault monitoring is at its best. NNMi provides a unified environment for viewing faults, availability, and performance data, consolidating essential information into a single platform.

Incentivized

At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.

Incentivized

Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.

Incentivized

We have an existing relationship with Manage Engine. Manage engine was a better product in comparison with the other products. It has as option to have addons like network configuration Manager, Firewall log analyzer, switch port mapper, Ip address manager and packet analyzer. Manage engine has an excellent customer support who are always available and response is quick

Incentivized

NNMi is best suited for enterprise-grade, large to very large infrastructure. You have fewer servers to install the product and manage all your devices through a single server, which also enhances ease of use.

Incentivized

• ROI has very much increased as we are able to fix issues in a faster manner.
• Monitoring for system administrators has become easy using ManageEngine OpManager getting a centralized view.
• Alerts are helping during odd hours where manual intervention is not possible.

• Improved Network Monitoring Experience
• Business stability has increased by using this product due to proactive monitoring capabilities
• Capacity Planning has improved due to out of the box reports availability

Incentivized