ManageEngine ADManager Plus vs. SailPoint Identity Security Cloud

Any environment that runs on AD needs ADManager Plus. They have already built-in 95% of the queries and reports you will need. It provides a great window into your AD environment. The interface is very intuitive and for any reports or queries that aren't already packaged the product makes them easy to build

Incentivized

We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

• Bulk user creating/de-provisioning user, all bulk operations
• Reporting on many items, group membership, password expiration, etc.
• Works well with active directory and Google integration.
• Easy to use interface.
• Mobile app.

Incentivized

• The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
• The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
• The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.

Incentivized

• Reports can be hard to get what you need...sometimes they include fields that you don't need.
• The automation feature broke after an update and our complex automations stopped working.

Incentivized

• Technical adoption requires a high level of training and experience by the implementing teams.
• SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.

Incentivized

We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.

Incentivized

The slick interface coupled with the prepackaged reports and queries, and the ability to sort and export that data makes the product great

Incentivized

Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

Incentivized

Yes, it loads very quickly and moving between pages is very fast

Incentivized

Support for this software is not the greatest. If the software is not completely down, it can take up to a day to get a response back. However, once they do contact you they are friendly and helpful.

Incentivized

Support for Customizations is very limited.

Incentivized

Implementation was done correctly and all the requirements were met.

Incentivized

We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.

Incentivized

SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.

Incentivized

We are currently deploying on 1 department

Incentivized

• It has a positive impact in our business in terms of resource and time management.
• It is reducing our time to resolve a user, password, group and mailbox related queries.
• It is reducing our time in bulk modification.
• It is helping us in the Auditing as it can generate multiple types of reports in just a few clicks.

Incentivized

• The ability to automate the employee onboarding processes greatly reduces the staffing requirements for account creation and access assignment
• The self-service capabilities for the account registration and password management tasks have greatly reduced the number of calls to our Help Desk
• The role mining capabilities have reduced the amount of time required to assign and update our user application set mapping