ManageEngine Device Control Plus vs. ManageEngine Mobile Device Manager Plus

Remote control access is absolutely the best feature of ManageEngine's device control plus in my eyes. It works pretty seamlessly irrespective of differences in hardware or software versions and tooltips and help are widely available. It's very easy to give temporary access, which can be incredibly useful when using third parties for short time periods.

Incentivized

An amazing solution for an organisation of up to 25 devices as they offer a free subscription. You could use this to trial the product at your organisation. The perfect fit for any size of organisation with the software being simple enough for non-technical staff to be able to deploy and manage devices.

• Remote control
• Temporary access for contractors \ third parties
• File access control

Incentivized

• Integration with our user system (Windows Active Directory/Azure).
• An amazing feature which automatically syncs users from our central source so we don't have to do this manually, reducing errors and automating the staff onboarding experience. This also allows groups which we can use to target devices / profiles.
• Remote control of devices.
• Being able to remotely screen share and take control of devices allowed us to instantly respond and resolve issues with settings/apps on our users devices without having to bring the devices into the office allowing a quicker resolution of problem and minimising impact to business.
• Simple Setup
• The configuration of devices through profiles is incredibly easy to do, yet flexible with numerous options we can enable. The best feature ultimately is the simplicity. You just select the options you want without having to select 10 other required settings.
• Responsive support.
• On a few occasions we had some issues (down to user error) we were able to joing live chat with support and within a matter of minutes they were able to show us where we went wrong before anyone noticed the mistake.

• UI
• Taskbar icon
• Self service portal

Incentivized

• Documents are sorted by some random order by default, users need to manually select "sort by A-Z", and even by doing so, coming out of documents and back in will reset the order to the random one. Would be amazing if A-Z was default, or if I could find out what this default order was to edit the files accordingly.
• Playing audio files from the app is approached as if it was a video: if you come out of the app or lock the screen, the audio will stop. Would be great if it could act like music apps and keep playing with locked screen.

Incentivized

We would be very likely to renew unless there were unforeseen changes to our budget.

Incentivized

The ManageEngine Mobile Device Manager Plus overall usability is very good. So far, they provided all functionalities that we need to manage mobile devices and also applications deployment and security.

When used in conjunction with other Manage Engine products, the setup of Device Control Plus is arguably far easier and worked out cheaper than alternatives due to being able to work into existing contract rates. Additional extras regarding file and access control also gave Device control plus the step up during a product comparison.

Incentivized

After exploring some MDM system, we choose ManageEngine Mobile Device Manager Plus as the out-of-the-box features and functionalities meet our business needs, reasonable license cost, reputable company, and provide good supports.

• Reduced maintenance window.
• Completion of third party access requests far quicker.
• Works very well with existing ManageEngine products.

Incentivized

• Positive : Reduced data breaches, improved compliance, and secure mobile access can lead to cost savings
• Positive : Secure and easy access to corporate resources on mobile devices can improve employee satisfaction
• Negative :Us Still needs improvement, Training is must before usage