ManageEngine Patch Manager Plus vs. Trellix ePolicy Orchestrator

Its a best tool for managing and patching an corporate environment, specially the dashboards and the UI which is relatively easy to adapt for someone without prior knowledge of Patching as well. If a company has Secure Gateway Server, then the remote deployment is a plus, it helps to even remotely deploy patches to the remote employees.

Incentivized

McAffee ePolicy Orchestrator is very well suited in large environments. You can load your updates to the repository and deploy them to every node on your network. It has great reporting and auditing features. You can control your users and groups all from the System Tree. DLP is great for USB devices. You can restrict all the ports on a computer and open them up for a limited time to plug in a device. EPO is to bulky for small networks.

Incentivized

• All the patches are tested before delivered to us.
• It's on cloud so we does not need to maintain Hardware and Network.
• It also upgrades the hardware drivers & BIOS. But for BIOS only we use monthly updates no automatic policy just push to target computers.

Incentivized

• Applies the policy settings for the selected group
• Keeps the hosts updated well, in general
• Allows update of available software from within the management console
• Assigns and runs ongoing tasks with little need for intervention
• Provides quick high-level view of systems

Incentivized

• If this tool can fetch serial numbers of the devices on which this is deployed
• This tool should collect all application installed at client machine which is not available as of now.
• Intergate more application which can be patch using this tool.

Incentivized

• It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
• Whenever a scan is performed, the system CPU utilization goes up 100 percent.
• Installation fails due to difference in timestamp when we try to shuffle between packages.

Very easy to use once you get used to it. It can be a little overwhelming at first since there is so many thing you can do. But as soon as you get use to it, it works like a charm.

Incentivized

The support team at Patch Manager Plus has been awesome. Very responsive and knowledgeable. There are times when there is confusion between different tickets but there is still good service.

Incentivized

McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.

Incentivized

SolarWinds was not selected because it runs on top of
SCCM which in itself is problematic and unreliable. We need an application that
runs in standalone mode and does not rely on any other application. SolarWinds
is also one of the most expensive. Kaseya and GFI LanGuard are overkill as they contain
functionality that we do not need or already have. GFI LanGuard for instance
does security auditing the same as Qualys that we already have. Kaseya is a full
management and automation solution.

Incentivized

McAfee ePolicy Orchestrator really seemed to have all the best pieces in one platform and the network admin and asst. network admin both had previous experience with the product. The others tend to focus more on singular aspects, whereas McAfee ePolicy Orchestrator has data loss prevention, encryption, anti-virus and other functionality and the excel on each of those points equally.

Incentivized

• The tool is cheap compared to any quotes we asked for other suppliers
• It helps us to accomplish remediation from the vulnerabilities reported by our vulnerability management software
• It helps us to achieve our infosec goals of risk in our environment

Incentivized

• As with most things the price of products goes up and more-so if your business is growing.
• We've been able to provide auditors with tangible evidence that our network is protected because of the reporting McAfee ePO provides. Auditors like McAfee because it's been around almost forever and is a mature product.
• Being a mature product, though, it's very much set in the way it does things and as such there's not a whole lot of innovation.

Incentivized