| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 LogMeIn Pro by GoTo | Score9.3 out of 10 | N/A | N/A | $30 per month |
 ManageEngine Remote Access Plus | Score8.2 out of 10 | Mid-Size Companies (51-1,000 employees) | Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business… | $145 access for 5 techs and 50 computers billed annually |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | All plans are billed annually. | Remote Access Plus comes free with access up to 10 computers. Pricing options are determined by the number of technicians and the computer range needed. Pricing represented here allows for 5 technicians and a computer range of 50. Additional technician licenses can be purchased at an additional cost. | ||||||||||||||
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| LogMeIn Pro by GoTo | ManageEngine Remote Access Plus | |
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| Considered Both Products | Chose LogMeIn Pro by GoTo Well, the inventory aspect of LMI is not as robust and detailed as Kaseya. Also, the placement of key tools like the command line, and file transfer, outside of the window is annoying. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose ManageEngine Remote Access Plus Great value for money, reduces the time technicians spend trying to access remote desktops, screenshots allow us to document fixes, the ability to reach multiple platforms is essential and works really well. The ability to transfer files back and forth between the remote … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| LogMeIn Pro by GoTo | ManageEngine Remote Access Plus | ||||||||||||||||||||||||||||||||||||||||||||||
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| LogMeIn Pro by GoTo | ManageEngine Remote Access Plus | |
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| Likelihood to Recommend | 9.4 | 8.2 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.1 | - |
| Availability | 10.0 | - |
| Performance | 9.0 | - |
| Support Rating | 10.0 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 8.0 | - |
| Product Scalability | 5.0 | - |
