Manhattan Active® Customer Engagement vs. RedHelper
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Manhattan Active® Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
 RedHelper | Score6 out of 10 | N/A | RedHelper is a live chat solution. Some key features include: Cobrowser, and Detailed Visitor Portrait. | $30 Per User per Month |
| Manhattan Active® Customer Engagement | RedHelper | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Manhattan Active® Customer Engagement | RedHelper | |
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| Likelihood to Recommend | 8.0 | - |