Manhattan Active® Customer Engagement vs. Smarter Contact
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Manhattan Active® Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
 Smarter Contact | N/A | Small Businesses (1-50 employees) | Smarter Contact is an SMS marketing tool and omnichannel messenger platform that helps reach, connect, and convert more leads. It is designed to help users build personal connections with customers even while they scale communication efforts and channels with a CRM, bulk texting, pre-scheduling, message templates, and advanced data. The skip tracing tool provides a way to look up the phone number of any person . | $597 quarterly per user |
| Manhattan Active® Customer Engagement | Smarter Contact | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discount available for annual pricing. | ||||||||||||||
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| Manhattan Active® Customer Engagement | Smarter Contact | |
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| Likelihood to Recommend | 8.0 | - |