Manhattan Active® Customer Engagement vs. The Customer Factor
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Manhattan Active® Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
 The Customer Factor | N/A | N/A | The Customer Factor is a CRM cloud-based software that streamlines operations through data, scheduling, and tracking features. The Customer Factor's main focus is in helping small to mid sized service businesses such as window cleaners, carpet cleaners, pressure cleaners, maid services, landscapers, and other service businesses become more efficient. | $44.95 per month |
| Manhattan Active® Customer Engagement | The Customer Factor | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Manhattan Active® Customer Engagement | The Customer Factor | |
|---|---|---|
| Likelihood to Recommend | 8.0 | - |