Manhattan Active® Customer Engagement vs. VisualSP
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Manhattan Active® Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
 VisualSP | Score9 out of 10 | N/A | With the right guidance at the right place and the right time, VisualSP helps corporate employees at their moment of need with contextual knowledge and resources. VisualSP aims to make training relevant for the members of a digital workplace with products that can be overlayed on any enterprise web application including Dynamics, Salesforce, Microsoft 365, SharePoint, Teams, ServiceNow, Workday, SuccessFactors, and other Enterprise Web Applications - so the user can access guidance and support… | $1 per year per user |
| Manhattan Active® Customer Engagement | VisualSP | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Based on the number of users and included features, VisualSP offers 4 package tiers: Platinum, Enterprise, Standard, and Premium. Straightforward, transparent pricing that can be scaled depending upon your needs, so whether you have 10 users or 100,000, VisualSP can provide a quote based on your needs. There are also certain add-on components that are priced based on the additional features you choose. Additionally, for really large organizations (user population of more than 100,000 users), the price gets as low as $0.05/user/month. Pricing scales down as your user count scales up. | ||||||||||||||
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| Manhattan Active® Customer Engagement | VisualSP | |
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| Likelihood to Recommend | 8.0 | - |