Manhattan Active® Customer Engagement vs. VisualSP

Manhattan Active® Customer Engagement

VisualSP

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Manhattan Active® Customer Engagement	Score 8.0 out of 10	N/A	A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.	N/A
VisualSP	Score 9.0 out of 10	N/A	With the right guidance at the right place and the right time, VisualSP helps corporate employees at their moment of need with contextual knowledge and resources. VisualSP aims to make training relevant for the members of a digital workplace with products that can be overlayed on any enterprise web application including Dynamics, Salesforce, Microsoft 365, SharePoint, Teams, ServiceNow, Workday, SuccessFactors, and other Enterprise Web Applications - so the user can access guidance and support…	$5,478 per year

Pricing

Manhattan Active® Customer Engagement

VisualSP

Editions & Modules

No answers on this topic

Standard: $5,478
per year
Enterprise: $6,875
per year
Platinum: $15,345
per year

Offerings

Pricing Offerings
Manhattan Active® Customer Engagement	VisualSP
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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Based on the number of users and included features, VisualSP offers 4 package tiers: Platinum, Enterprise, Standard, and Premium. Straightforward, transparent pricing that can be scaled depending upon your needs, so whether you have 10 users or 100,000, VisualSP can provide a quote based on your needs. There are also certain add-on components that are priced based on the additional features you choose. Additionally, for really large organizations (user population of more than 100,000 users), the price gets as low as $0.05/user/month. Pricing scales down as your user count scales up.

More Pricing Information

Community Pulse
	Manhattan Active® Customer Engagement	VisualSP
Considered Both Products	Manhattan Active® Customer Engagement Verified User Anonymous Chose Manhattan Active® Customer Engagement Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering … Incentivized Helpful?	VisualSP No answer on this topic

Best Alternatives
	Manhattan Active® Customer Engagement	VisualSP
Small Businesses	Simplify360 Score 7.8 out of 10	ChurnZero Score 9.6 out of 10
Medium-sized Companies	Dialpad Support Score 9.0 out of 10	ChurnZero Score 9.6 out of 10
Enterprises	Verint Community Score 9.9 out of 10	Nexthink Score 7.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Manhattan Active® Customer Engagement	VisualSP
Likelihood to Recommend	8.0 (0 ratings)	- (0 ratings)

User Testimonials
	Manhattan Active® Customer Engagement	VisualSP
Likelihood to Recommend	The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function. Incentivized Verified User Anonymous Read full review	No answers on this topic
Pros	Permanently Adaptive. Seamlessly Integrated. Greater Visibility. Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	User Interface. Data Security. API's Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	Implementation of the whole supply chain and fulfilment. Better Data Management. Effective use of configurations. Incentivized Verified User Anonymous Read full review	No answers on this topic
ScreenShots		VisualSP Screenshots