TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Marchex

    Score8 out of 10
    N/AMarchex harnesses AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through a prescriptive analytics solutions, it enables the alignment of enterprise strategy while supporting informed decision-making and strategic execution. Marchex provides conversational intelligence solutions for companies in…N/A
    Pricing
    Marchex
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Marchex
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Marchex
    Considered Both Products
    Marchex
    Chose Marchex
    I believe that the way in which Marchex solutions are shown leaves you with a secure feeling that the service is accessible and easy to understand. This makes you choose it even among other platforms with more marketing disclosure. Undoubtedly, it is the service that makes you …
    Incentivized
    Chose Marchex
    I love how easy it is to listen to calls, filter and export reports for clients. Super happy with the services that are provided for me!
    Incentivized
    Chose Marchex
    Marchex was much better than Car Wars in reporting and tracking and implementation. The costs were about the same.

    Call Rail has the specific advantage over Marchex with its ability to easily integrate data with Google Analytics.
    Incentivized
    Chose Marchex
    The client selected Marchex, and we were expected to use it. Overall, if you're solely looking for call-tracking, there are other, cheaper partners to work with. If you have an enterprise-level client that may need additional features like call-marketplace, ad placements, etc, …
    Incentivized
    Chose Marchex
    marchex is a simple program to get call tracking numbers, voice recording, and data about calls. This is the only software we have used for call tracking, however, it has fulfilled our needs. It is very helpful when a client says they aren't getting calls or aren't getting …
    Incentivized
    Chose Marchex
    We haven't used any other service besides Marchex, once you love a service you don't leave it.
    Chose Marchex
    There is no comparison. Marchex offers better customer service, a better product, and more options. It it so much more in depth, easier to use, and has a better looking interface. We switched from Mongoose Metrics to Marchex because Marchex integrated better and easier into our …
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Marchex
    Likelihood to Recommend
    8.0
    (8 ratings)
    Likelihood to Renew
    1.0
    (4 ratings)