Maropost Service Cloud vs. Verint Community
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Maropost Service Cloud | N/A | N/A | Maropost's Service Cloud is customer service and support software used to engage with customers. Connect with customers in a personalized and timely manner across a range of channels. Users can manage and respond to customers from one unified platform, and offer a customized experience across customer service, sales, product and other teams. The platform supports conversational customer support on a website, email, social media and other platforms. | $53 per month 500 users & 300 tickets |
Verint Community | Score9.9 out of 10 | N/A | Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015. | N/A |
| Maropost Service Cloud | Verint Community | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Maropost Service Cloud | Verint Community | |
|---|---|---|
| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 7.5 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 10.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 7.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |