TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hotjar

    Score8.3 out of 10
    N/AHotjar is a conversion rate optimization tool for digital marketers. Features include heatmapping, visual session recording, conversion funnel analytics, form analytics, feedback polls and surveys, and usability testing. The tool is used by digital analysts, UX designers, web developers and product marketers. Hotjar was acquired by Contentsquare September 2021, and is now a Contentsquare brand.

    $39

    per month 100 daily sessions

    Matomo Analytics

    Score7.9 out of 10
    N/APiwik is an open source analytics platform that enables users to measure web and mobile apps as well as intranet portals. It protects the privacy of users through advanced privacy features and its approach to data ownership. Piwik offers On-premises and Cloud deployment options. Available in over 50 languages, it is fully customisable and vendor-independent. Piwik offers over 70 integrations with Content Management Systems, Ecommerce solutions, Forums as well as other mobile and web platforms.…

    $0

    Pricing
    HotjarMatomo Analytics
    Editions & Modules
    Hotjar Observe - Plus
    $39
    per month 100 daily sessions
    Hotjar Ask - Plus
    $59
    per month 250 monthly responses
    Hotjar Ask - Business
    $79
    per month Starting from 500 monthly responses
    Hotjar Observe - Business
    $99
    per month Starting from 500 daily sessions
    Hotjar Scale - Business
    $213
    per month Starting from 500 daily sessions
    Hotjar Ask - Scale
    Contact Sales
    per month unlimited volume
    Free download (open source)
    $0
    Free 30 day trial
    $0
    limited to 30 days
    Essential
    $9
    number of pageviews (monthly traffic)
    Business
    $29
    number of pageviews (monthly traffic)
    Enterprise
    $199
    your requirements and monthly traffic
    Content Optimization Bundle
    $579
    per installation
    Growth Bundle
    $1,149
    per installation
    Premium Bundle
    $1,499
    per installation
    Email Support Subscription
    $2,090
    per installation
    Offerings
    Pricing Offerings
    HotjarMatomo Analytics
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.On-premise Edition is free to download and install on one's own servers.
    More Pricing Information
    Community Pulse
    HotjarMatomo Analytics
    Considered Both Products
    Contentsquare
    Chose Hotjar
    We evaluated Hotjar and Matomo. Matomo was more of an overhaul from an analytics perspective but offered things like heat maps and visitor recordings which is why we considered it. We also use it for another client. But for what we need, it's nice to start up Hotjar and shut it …
    Incentivized
    Matomo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    HotjarMatomo Analytics
    Web Analytics
    Comparison of Web Analytics features of Hotjar and Matomo Analytics
    Feature
    Hotjar
    -
    Ratings
    Matomo Analytics
    10.0
    1 Ratings
    Lead Conversion Tracking00 Ratings10.01 Ratings
    Bounce Rate Measurement00 Ratings10.01 Ratings
    Device and Browser Reporting00 Ratings10.01 Ratings
    Pageview Tracking00 Ratings10.01 Ratings
    Reporting in real-time00 Ratings10.01 Ratings
    Referral Source Tracking00 Ratings10.01 Ratings
    Customizable Dashboards00 Ratings10.01 Ratings
    User Ratings
    HotjarMatomo Analytics
    Likelihood to Recommend
    10.0
    (104 ratings)
    10.0
    (22 ratings)
    Likelihood to Renew
    5.1
    (2 ratings)
    8.7
    (13 ratings)
    Usability
    9.7
    (6 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.6
    (4 ratings)
    6.7
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)