Matomo Analytics vs. Open Web Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Matomo Analytics
Score 7.9 out of 10
N/A
Piwik is an open source analytics platform that enables users to measure web and mobile apps as well as intranet portals. It protects the privacy of users through advanced privacy features and its approach to data ownership. Piwik offers On-premises and Cloud deployment options. Available in over 50 languages, it is fully customisable and vendor-independent. Piwik offers over 70 integrations with Content Management Systems, Ecommerce solutions, Forums as well as other mobile and web platforms.…
$0
Open Web Analytics
Score 9.0 out of 10
N/A
Open Web Analytics is an open source web analytics software product licensed under GPL and provides website owners and developers with ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs. OWA also comes with support for tracking websites made with content management frameworks such as WordPress and MediaWiki.N/A
Pricing
Matomo AnalyticsOpen Web Analytics
Editions & Modules
Free download (open source)
$0
Free 30 day trial
$0
limited to 30 days
Essential
$9
number of pageviews (monthly traffic)
Business
$29
number of pageviews (monthly traffic)
Enterprise
$199
your requirements and monthly traffic
Content Optimization Bundle
$579
per installation
Growth Bundle
$1,149
per installation
Premium Bundle
$1,499
per installation
Email Support Subscription
$2,090
per installation
No answers on this topic
Offerings
Pricing Offerings
Matomo AnalyticsOpen Web Analytics
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsOn-premise Edition is free to download and install on one's own servers.
More Pricing Information
Community Pulse
Matomo AnalyticsOpen Web Analytics
Considered Both Products
Matomo Analytics
Chose Matomo Analytics
Matomo Analytics offers the best of both worlds: detailed website analytics and the ability to be privacy-minded and compliant with data privacy regulations, up to and including GDPR. This allows for effective risk management, while also making compliance easy. And it doesn't …
Chose Matomo Analytics
Matomo allows complete control over your data. The setup is super easy, and deploying Matomo on multiple websites is a piece of a cake.
Chose Matomo Analytics
I've described this above but Matomo compares very, very favourably with GA. This is personal opinion of course but the look and feel alone are much improved.
Chose Matomo Analytics
Matomo's analytics tools have functions like the free Google Analytics. It is easy to learn and has a good implementation guide. So, it is good for learning web analytics.
Chose Matomo Analytics
The main and the most important advantage of Matomo to its competitors is cost. Solutions like Adobe Analytics might have more options for analysts but in the end, you need to pay extra which is not necessary for all the businesses. I would recommend Matomo to all the users …
Chose Matomo Analytics
We have used Google Analytics before for one of our online tools and we switched to Matomo for the other web applications we have. We did that because Matomo is free but mostly since we wanted us to own the data on these sensitive apps and not share it with third parties. Since …
Chose Matomo Analytics
To be honest, I did not notice much of a difference between Piwik and Google Analytics, but I only provisioned the installation and added the users. Another team was processing the data from Piwik.
Chose Matomo Analytics
I have used a number of analytics products, including Google Analytics, Clicky and GoSquared. The winning feature of Piwik is the compact, rich data tables, which make it a good addition to the analytics mix. While I'm not throwing out the others, I've continued to find Piwik …
Chose Matomo Analytics
When we were initially evaluating the replacement for our AWStats setup the first alternative we looked at was Google Analytics. The main reason we started with the Google product was because, well, it's Google, plus I had used the Google Webmaster Tools kit at several other …
Chose Matomo Analytics
Moz is not directly a competitor, but it lacked (and still lacks) Piwik integration. Compared with Google Analytics the most important advantage has been the different approach to Privacy, GA has long been not compatible with German law and data is not in your own hands. Second …
Chose Matomo Analytics
At the time we did try Google Analytics and Urchin, however, due to our need for the upmost privacy using a product hosted on Google was difficult to sell. If you are looking for something that you can maintain separately without giving your data to Google with most of the same …
Chose Matomo Analytics
The customizable dashboard is useful so we can create different environments for employees. We have some data stewards who need to see all the data, but others only need to see certain widgets.
Chose Matomo Analytics
We are a pretty small company and even smaller Marketing shop. We use tools from both Google and Bing but have not had the financial freedom to explore additional tools out there. I have looked at Moz and would really like to evaluate that one at some point. For real hard-core …
Chose Matomo Analytics
I've used both Piwik and Google Analytic. I still prefer Piwik for it's more user friendly interface compared to Google Analytic. For most users, Piwik would be sufficient to provide the statistics required for planning. Google Analytics has more functions that complicates …
Chose Matomo Analytics
Open Source, easier implementation.
Chose Matomo Analytics
I have used NewRelic in the past. Currently using Adobe Analytics.
Overall, Piwik provides big volume of advanced data (just like its bigger competitors). Being easy to setup and maintain, as well as being free, is a huge plus. I liked the idea that I could access analytics data …
Chose Matomo Analytics
I have used Google Analytics, Site Catalyst, and Awstats as well as Piwik. There are some features that Google Analytics and Site Catalyst have that aren't available currently in Piwik, but most of those I don't currently need. Owning my data is more important to me than bells …
Chose Matomo Analytics
I have used Google Analytics in the past and still do for our clients who wish to use it, although I am not absolutely familiar with its features. AWStats & Urchin of course analyze the raw server logs, but are not as feature rich or configurable as Piwik.
Chose Matomo Analytics
Most services do not give us the fine control over our own data. They have access to information they are choosing not to share with us, notably IP addresses. Even if it's anonymized (last digits dropped), we should have the access to this data!
Chose Matomo Analytics
It is much more robust out of the box, easier to set up and more intuitive to use. The reports are set up already and it requires little to no setup after installation to start gathering insights.
Open Web Analytics
Chose Open Web Analytics
Google Analytics is the market leader for web analytics. The package offers search engine marketing that can be integrated into Open Web Analytics. The features and functions of Open Web Analytics compare close to Matomo Analytics. In terms of market share Google Analytics has …
Features
Matomo AnalyticsOpen Web Analytics
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Matomo Analytics
10.0
Ratings
22% above category average
Open Web Analytics
-
Ratings
Lead Conversion Tracking10.00 Ratings00 Ratings
Bounce Rate Measurement10.00 Ratings00 Ratings
Device and Browser Reporting10.00 Ratings00 Ratings
Pageview Tracking10.00 Ratings00 Ratings
Reporting in real-time10.00 Ratings00 Ratings
Referral Source Tracking10.00 Ratings00 Ratings
Customizable Dashboards10.00 Ratings00 Ratings
Best Alternatives
Matomo AnalyticsOpen Web Analytics
Small Businesses
StatCounter
StatCounter
Score 9.0 out of 10
StatCounter
StatCounter
Score 9.0 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Matomo AnalyticsOpen Web Analytics
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.7
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
6.7
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Matomo AnalyticsOpen Web Analytics
Likelihood to Recommend
Matomo is a full-fledged website tracking and analytics tool. It offers everything and then a bit more that GA has to offer. I cannot conceive of any situation where this programme would be "less appropriate". You can use it for each and every website and do well with it. The data it provides includes everything you could wish for (country, IP, new user or not, actions taken, goals achieved etc.)
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Open Web Analytics is an opportunity for those that like to have skeletons for the start of customized solutions. The package offers several best practices set of features and functions. The possibilities add up to higher performance API for example from Google Analytics. The vast of additional features are of higher value because the market does not have other solutions. There are solutions around Open Web Analytics for example in SAP Design Studio that integrate beyond Content Management systems and attached Shops Systems to Warehousing, Logistics, and Deliverment Management. The market situation are covering all that is possible and has demand. The universality is implemented at the user interface and therefore unmatched and even robust for new kinds of visualization interfaces or input device types. A draw is that against payment system remains a security gap and data security and data safety might be a topic for each customer and user.
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Pros
  • Default Admin dashboard provides a ton of very useful information that is easily maneuvered around with "click-n-drag" to meet your preferences
  • Provides some very valuable granular insights by default without needing to do additional customizations
  • Breaks down insights into categories, then sub-categories which allow you to really drill down
  • Compiles and presents the data in a nice, visually friendly way
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  • High performance track and state-of-the-art analyze the human use of website pages and apps.
  • Combines conventional Google Analytics-like-tracking with heatmap-like-tracking features.
  • Offers JavaScript and PHP based APIs for web analytics page integration of versatile tracking features.
  • Supports best practices established for content management frameworks based on WordPress or MediaWiki.
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Cons
  • Their support is extremely bad with slow replies
  • Their interface and UI looks like something from 2010
  • It is only 20% of the web page that is usable and there is zero to no help as to how you use their platform
  • The website has lots of bugs that leads to that you often not get accurate analytics
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  • Open Web Analytics can be available for integration for the broad mass in all PHP- and Javascript-based Content Management Frameworks.
  • A shop for custom add-ons of the platform Open Web Analytics may be a big chance.
  • Enhance in documentation, examples, best practices are a great chance to get more users active and a broader audience.
  • Offer a closer integration to the leading tool Google Analytics in so many features and functions. Learn from Matomy for example.
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Likelihood to Renew
Piwik makes it easy to see which social networks are most effective for you, and the mobile data is great too. Add to this the depth of data and excellent reporting, and you have several reasons to give Piwik a try
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No answers on this topic
Usability
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
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No answers on this topic
Support Rating
The best thing about the Matomo support is that they have a forum which basically you can find the answer to almost all of your questions and most of the time you don't need to contact them regarding your questions and problems but if you need help they will answer in a reasonable time slots.
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No answers on this topic
Implementation Rating
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
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No answers on this topic
Alternatives Considered
Matomo Analytics offers the best of both worlds: detailed website analytics and the ability to be privacy-minded and compliant with data privacy regulations, up to and including GDPR. This allows for effective risk management, while also making compliance easy. And it doesn't block marketing from making data-driven decisions to optimize our marketing over time.
Read full review
Google Analytics is the market leader for web analytics. The package offers search engine marketing that can be integrated into Open Web Analytics. The features and functions of Open Web Analytics compare close to Matomo Analytics. In terms of market share Google Analytics has all and the other two have very little and their other competitors have almost nothing. That changes in specialized markets. Google Analytics is everywhere and much more influential than other search engines because of that particular service. There had been a dying period for such web analytics software packages. There are three kinds of web analytics software packages. Free/open source like Open Web Analytics and Matomo, Proprietary like Urchin from Google, and hosted/software-as-a-service-packages like the market leader Google Analytics. I consider all as rather different in performance. Those closer to the busiest server are the best for traffic. Heat maps are well placed on the hosting server.
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Return on Investment
  • The ROI in terms of user impact and usage in our beta test has proven to be excellent. In comparison to our AWstats system that was tracking stats based on the htaccess logs, Piwik gives the customer the ability to see stats on an almost realtime basis versus a day behind due to file processing.
  • Lead conversion is definitely easier with a robust system like Piwik. Trying to hunt down leads using a straight up htaccess logs polling system is much more difficult for non-technical users.
  • Customer service calls have dropped since the stats data is now stored in a MySQL backend rather than flat files. With a database driven system efficiency has improved with respect to response time from a customer perspective by well over 150%.
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  • Moderate lifetime operating costs.
  • Enhances the performances of all online business interests enormously.
  • Enables a great customized experience of web analytics.
  • Compatible to web analytics standards and references.
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ScreenShots

Matomo Analytics Screenshots

Screenshot of Customizable dashboardScreenshot of ReferrersScreenshot of Mouse scroll HeatmapScreenshot of Web page HeatmapScreenshot of A/B testingScreenshot of Form Analytics overview