Mattersight Behavioral Analytics (discontinued) vs. MicroStrategy Analytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Mattersight Behavioral Analytics (discontinued) | Score7.4 out of 10 | Enterprise companies (1,001+ employees) | Mattersight Behavioral Analytics, alternately known as Nexidia Analytics after Mattersight's acquisitions by NICE Systems, was a tool used to identity behavioral trends occurring in customer service, and help organizations to identify coaching opportunities. The product is no longer available for sale. | N/A |
MicroStrategy Analytics | Score8.5 out of 10 | N/A | MicroStrategy Analytics is an enterprise business analytics and mobility platform. Key features include automatic big data analysis and reporting, data discovery and visualization, digital security credentials, and support for mobile devices. | N/A |
| Mattersight Behavioral Analytics (discontinued) | MicroStrategy Analytics | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Must contact sales team for pricing information. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Mattersight Behavioral Analytics (discontinued) | MicroStrategy Analytics | ||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| BI Standard Reporting |
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| Ad-hoc Reporting |
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| Report Output and Scheduling |
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| Data Discovery and Visualization |
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| Access Control and Security |
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| Mobile Capabilities |
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| Application Program Interfaces (APIs) / Embedding |
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| Mattersight Behavioral Analytics (discontinued) | MicroStrategy Analytics | |
|---|---|---|
| Likelihood to Recommend | 8.8 | 10.0 |
| Likelihood to Renew | 9.1 | 9.9 |
| Usability | 8.2 | 3.2 |
| Availability | 9.1 | 9.0 |
| Performance | 7.3 | 9.0 |
| Support Rating | 9.1 | 2.2 |
| In-Person Training | 9.1 | - |
| Online Training | 9.1 | 9.0 |
| Implementation Rating | 9.1 | 9.0 |
| Configurability | 9.1 | 9.0 |
| Data Sharing and Collaboration | - | 8.0 |
| Data Sources | - | 8.8 |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.1 | 9.0 |
| Vendor post-sale | 9.1 | 10.0 |
| Vendor pre-sale | 9.1 | 10.0 |