Mattersight Predictive Behavioral Routing (discontinued) vs. MicroStrategy Analytics

Mattersight Predictive Behavioral Routing (discontinued)

9 Reviews and Ratings

MicroStrategy Analytics

269 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Mattersight PBR	Score6 out of 10	Enterprise companies (1,001+ employees)	The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight.	N/A
MicroStrategy Analytics	Score8.5 out of 10	N/A	MicroStrategy Analytics is an enterprise business analytics and mobility platform. Key features include automatic big data analysis and reporting, data discovery and visualization, digital security credentials, and support for mobile devices.	N/A

Pricing

Mattersight PBR

MicroStrategy Analytics

No answers on this topic

No answers on this topic

Pricing Offerings
Mattersight PBR	MicroStrategy Analytics
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

—

Must contact sales team for pricing information.

Features

Mattersight PBR

MicroStrategy Analytics

Comparison of BI Standard Reporting features of Mattersight Predictive Behavioral Routing (discontinued) and MicroStrategy Analytics
Feature	Mattersight Predictive Behavioral Routing (discontinued) - Ratings	MicroStrategy Analytics 10.0 26 Ratings
Pixel Perfect reports	00 Ratings	10.023 Ratings
Customizable dashboards	00 Ratings	10.023 Ratings
Report Formatting Templates	00 Ratings	10.024 Ratings

Comparison of Ad-hoc Reporting features of Mattersight Predictive Behavioral Routing (discontinued) and MicroStrategy Analytics
Feature	Mattersight Predictive Behavioral Routing (discontinued) - Ratings	MicroStrategy Analytics 10.0 24 Ratings
Drill-down analysis	00 Ratings	10.022 Ratings
Formatting capabilities	00 Ratings	10.024 Ratings
Integration with R or other statistical packages	00 Ratings	10.016 Ratings
Report sharing and collaboration	00 Ratings	10.023 Ratings

Comparison of Report Output and Scheduling features of Mattersight Predictive Behavioral Routing (discontinued) and MicroStrategy Analytics
Feature	Mattersight Predictive Behavioral Routing (discontinued) - Ratings	MicroStrategy Analytics 10.0 23 Ratings
Publish to Web	00 Ratings	10.022 Ratings
Publish to PDF	00 Ratings	10.023 Ratings
Report Versioning	00 Ratings	10.020 Ratings
Report Delivery Scheduling	00 Ratings	10.022 Ratings
Delivery to Remote Servers	00 Ratings	10.05 Ratings

Comparison of Data Discovery and Visualization features of Mattersight Predictive Behavioral Routing (discontinued) and MicroStrategy Analytics
Feature	Mattersight Predictive Behavioral Routing (discontinued) - Ratings	MicroStrategy Analytics 10.0 22 Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)	00 Ratings	10.020 Ratings
Location Analytics / Geographic Visualization	00 Ratings	10.019 Ratings
Predictive Analytics	00 Ratings	10.018 Ratings
Pattern Recognition and Data Mining	00 Ratings	10.01 Ratings

Comparison of Access Control and Security features of Mattersight Predictive Behavioral Routing (discontinued) and MicroStrategy Analytics
Feature	Mattersight Predictive Behavioral Routing (discontinued) - Ratings	MicroStrategy Analytics 10.0 21 Ratings
Multi-User Support (named login)	00 Ratings	10.019 Ratings
Role-Based Security Model	00 Ratings	10.020 Ratings
Multiple Access Permission Levels (Create, Read, Delete)	00 Ratings	10.020 Ratings
Report-Level Access Control	00 Ratings	10.01 Ratings
Single Sign-On (SSO)	00 Ratings	10.09 Ratings

Comparison of Mobile Capabilities features of Mattersight Predictive Behavioral Routing (discontinued) and MicroStrategy Analytics
Feature	Mattersight Predictive Behavioral Routing (discontinued) - Ratings	MicroStrategy Analytics 9.7 19 Ratings
Responsive Design for Web Access	00 Ratings	10.019 Ratings
Mobile Application	00 Ratings	10.015 Ratings
Dashboard / Report / Visualization Interactivity on Mobile	00 Ratings	10.019 Ratings

Comparison of Application Program Interfaces (APIs) / Embedding features of Mattersight Predictive Behavioral Routing (discontinued) and MicroStrategy Analytics
Feature	Mattersight Predictive Behavioral Routing (discontinued) - Ratings	MicroStrategy Analytics 10.0 8 Ratings
REST API	00 Ratings	10.06 Ratings
Javascript API	00 Ratings	10.07 Ratings
iFrames	00 Ratings	10.05 Ratings
Java API	00 Ratings	10.04 Ratings
Themeable User Interface (UI)	00 Ratings	10.05 Ratings
Customizable Platform (Open Source)	00 Ratings	10.06 Ratings

User Ratings
	Mattersight PBR	MicroStrategy Analytics
Likelihood to Recommend	7.6 (4 ratings)	10.0 (47 ratings)
Likelihood to Renew	- (0 ratings)	9.9 (27 ratings)
Usability	8.0 (1 ratings)	3.2 (5 ratings)
Availability	- (0 ratings)	9.0 (2 ratings)
Performance	- (0 ratings)	9.0 (2 ratings)
Support Rating	- (0 ratings)	2.2 (5 ratings)
Online Training	- (0 ratings)	9.0 (5 ratings)
Implementation Rating	- (0 ratings)	9.0 (4 ratings)
Configurability	- (0 ratings)	9.0 (1 ratings)
Data Sharing and Collaboration	- (0 ratings)	8.0 (18 ratings)
Data Sources	- (0 ratings)	8.8 (18 ratings)
Product Scalability	- (0 ratings)	9.0 (2 ratings)
Vendor post-sale	- (0 ratings)	10.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	10.0 (1 ratings)