Mattersight Predictive Behavioral Routing (discontinued) vs. Porch Group Media
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Mattersight PBR | Score6 out of 10 | Enterprise companies (1,001+ employees) | The former Mattersight Predictive Behavioral Routing was a solution to route inbound calls to agents best able to handle any particular kind of call. The product is no longer available for sale since NICE System's acquisition of Mattersight. | N/A |
 Porch Group Media | Score8.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Porch Group Media (formerly the V12 Data Platform, or the Launchpad Marketing Cloud) is comprised of a collection of online and offline marketing solutions that is designed to manage existing customer relationships and identify new prospective customers by granting users access to their data cloud. It contains a suite of multichannel marketing tools including social, email, display advertising, print and mail, enhancement, and analytical solutions. Following the merger of V12 and DataMentors and… | N/A |
| Mattersight PBR | Porch Group Media | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Mattersight PBR | Porch Group Media | |
|---|---|---|
| Likelihood to Recommend | 7.6 | 8.8 |
| Likelihood to Renew | - | 9.1 |
| Usability | 8.0 | 7.3 |
| Availability | - | 7.3 |
| Support Rating | - | 8.2 |
| Implementation Rating | - | 6.4 |
| Product Scalability | - | 5.5 |