MatterSuite vs. PCLaw

PCLaw is well suited for small to medium sized law firms with minimal accounting and bookkeeping needs. The software provides basic case management functions, and I've encountered issues with viewing or organizing new documents. The software crashes and freezes often, especially when multiple users are trying to access it at the same time. The user interface is a bit outdated but still very easy to navigate. You have to pay more for the cloud-based version of the software and it does not allow software integrations or workflow automations. I would recommend using this software only for billing/accounting purposes and subsidizing case management with more modernized products

• Link to practice management software to synchronize clients.
• Provide structured and organized system for accounting.
• Excellent tool for capturing time entries and keeping employees accountable.

Incentivized

• Generating bills sometimes comes with errors that are not easy to identify
• Troubleshooting errors in billing is sometimes tricky
• No other issues!

Incentivized

The software may not be pretty, but it works. It could use a facelift but the functionality is still there. Personally, I would like to see an investment to make it prettier, but again, function over fashion. It is not a client-facing application, so internal use does not need to be razzle-dazzle.

Incentivized

I've always had positive phone calls with PCLaw support. I usually have my questions answered within a few minutes of my phone call, and rarely have to go into very much detail

Incentivized

PC Law is quicker and cheaper. With CosmoLex, I found that I waited a little longer for reports and documents to generate and for transactions to be saved. In all other areas, I found CosmoLex to be better as it is more intuitive to use and the user interface is clean and easy to use. CosmoLex does not provide a receipt when receiving funds for some reason, which is something that I like about PC Law. When entering data, you can enter the data for multiple entries at a time whereas with CosmoLex, you enter the data for one transaction/billing/expense/etc, and then you have to save it before going on to do another entry. This doesn't take too long, but there is often a delay of a few seconds which is very frustrating when you are used to the speed of PC Law.

• We are able to send out bills efficiently, which helps our cash flow and keeps receivables down (depending on the client).
• We are able to pull detailed accounting reports, which helps us populate our end of the quarter/year spreadsheet for partner's net income.
• Our attorneys are very comfortable with the pre-bill/billing process, so it saves them time, allowing them to bill more.

Incentivized