Maxwell Health vs. TriNet HR Plus

Maxwell Health is easy to use and it provides a great way to manage all of the benefits offered by the company to the company as a whole. It answers many of the questions right there on the platform without the user having to contact any type of support. It saves time for the employee and makes them aware of what benefits they currently have.

Incentivized

I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done

Incentivized

• Maxwell Health does a very good job of providing employees the useful information they need to make an informed decision regarding their benefits. This includes pricing and benefit plan summaries.
• The form approval workflow allows employees to complete necessary forms from a location of their choice. This means that they can make more informed decisions in an environment that may includes other decision makers, reduces the need to bring sensitive personal information to the workplace, and can be done at a time that is convenient for their schedule.
• Maxwell Health provides a place to post information that employees may need from time to time. This includes information on benefits, instructional information for completing forms and an employee handbook.

Incentivized

• Simple platform for running payroll. It is easy to adjust pay, see deductions, reimburse employees, manage bonuses, etc. It takes literally 5 minutes or less to run payroll - which is huge.
• Zenefits has a great system for getting new employees on boarded with the employee handbook, financial stuff, legal employment verification, and more. Makes it so that I can be a little more hand-off during that process.
• Zenefits does a great job of reminding me if there are things coming up like benefits renewal, or legally mandated updates to renewing our employee handbook, new tax laws, etc. - so that I don't feel like there are important things slipping through the cracks.

Incentivized

• It does not display all the details
• Could have more visible contact information
• The mobile platform is not as easy to use

Incentivized

• Support is a little bit tricky - they always get back, but isn't the most intuitive support as you have to go through a list of preset options for what you are wanting to contact them about
• No support for 9/80 schedule (every other Friday off)

Incentivized

It's a great, easy to use platform that allows all staff to easily engage at the appropriate level of engagement for their needs. It has saved us countless hours for how we track our staff and our ability to easily pull reports. I highly recommend this platform to anyone

Incentivized

It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.

We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error

Incentivized

This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error

Incentivized

Zenefits support staff and employees are great at what they do. They are friendly and extremely helpful. Questions and concerns submitted are always responded to in a timely manner. The explanations are thoughtful and quickly resolve the issues. If a solution can not be ready fixed they will work diligently until it’s resolved in full

Incentivized

Can't really say just because I would not know.

Incentivized

It went through successfully.

Incentivized

Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits

Incentivized

We currently use Paylocity for our payroll and some HR needs. Maxwell Health and Paylocity work together to share information. There are some features in Paylocity that work better, such as new employee orientation forms. This is more for forms that directly tie into the employee's record that affects their paycheck. Paylocity does not provide a way for employees to access benefit information and make selections.

Incentivized

We used QuickBooks Online Payroll from 2014 to 2019 and transitioned to Zenefits Payroll at the beginning of 2020 when Zenefits Payroll shortly after Zenefits Payroll became available in all 50 states. We made the transition to provide our employees with one powerful app to view their paystubs, request time off, view their benefits information, manage their pre-tax spending accounts, and look up contact information of their fellow team members

It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers

Incentivized

• Reduced open enrollment processing time.
• Easy to reconcile invoices with reporting features.
• Vendor/carrier integration feature.

Incentivized

• Lost time. I spent more time trying to fix problems than doing many of these tasks manually the year before.
• Lost money. Given the product was a headache, I wasted the onboarding fee, the subscription fee, and am now paying delinquent fees to tax authorities.
• Stress. I've got a company to lead, dealing with payroll issues every month does not help.