Maze

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Maze
Score 8.7 out of 10
N/A
Maze is a rapid user testing platform from Maze.design in Paris, designed to give users actionable user insights, in a matter of hours. The vendor states that with it, users can test remotely, autonomously, and collaboratively.
$75
per month 3+ seats
Pricing
Maze
Editions & Modules
Professional
$75
per month 3+ seats
Organization
custom pricing
Offerings
Pricing Offerings
Maze
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Maze
Considered Both Products
Maze
Chose Maze
We left sprig to use maze because sprig had unreliable Figma questions and integrations. We chose maze as it was partnered with Dovetail and Askable, that's how we heard about them. We're not particularly loyal or wedded to maze.
Chose Maze
We ran a proof of concept exercise between Maze User Testing and Optimal Workshop. We found both products to be as good as each other in the elements of the products that both offered. Optimal Workshop did offer a lot more than what was required for the specific project for …
Chose Maze
A lookback is an alternative option if you think Maze User Testing is quite expensive for you, but look back has a different approach to Maze User Testing. Lookback focuses on qualitative usability testing instead of quantitative UserTesting. And also, Maze User Testing has a …
Chose Maze
Maze User Testing is brilliant to test with a large volume of people and if you’re not after particular qualitative insights, like UserTesting would offer. The card sorting feature is basic and not as mature as Optimal Workshop would offer but it does the job and can be used in …
Chose Maze
When looking for tools that could help us understand our customers better, we needed something that would be easy to use, had the functionality and flexibility of running multiple types of tests and exercises, and allowed our team to be able to do these tests quickly. Only Maze …
Chose Maze
Figma helps to design and prototype out the concept but it does not allow to facilitate feedback gathering on a specific UI or even UX decision. That's where Maze comes into the picture with it's vaious features that helps to get the right insight to build a better product in a …
Chose Maze
UserTesting
  • Expensive
  • Not as modern a UX as Maze for contributors, stakeholders, and testers
Best Alternatives
Maze
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
Medium-sized Companies
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
Maze
Likelihood to Recommend
6.0
(0 ratings)
Support Rating
10.0
(0 ratings)
User Testimonials
Maze
Likelihood to Recommend
Suited for: - I think that this software is a must-have for any experience or product designer that needs validation from any audience - Designers that rapidly prototype with Figma - Designers looking to establish an inexpensive way to deliver on user testing Less appropriate for: - If you are looking for a survey replacement this is probably not for you even though it does that quite well, simply due to the cost. Google Forms would be a more fiscal choice. - Marketing visual designers who are adept at visual builder tools (WebFlow, Divi, Elementor, etc) with A/B testing ability would probably find other products more valuable.
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Pros
  • It helps to gather quick and helpful insight
  • It helps greatly to validate design and prototypes
  • Intuitive tool and easy to work with
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Cons
  • Too easy to delete a draft Maze User Testing - I lost all my progress yesterday and had to redo it
  • Some testers have mentioned the Maze User Testing interface was hard to use - didn't get specifics on that
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Support Rating
Any issues that presented themselves were dealt with in a quick and efficient manner and fully rectified by the knowledgeable team over at Maze.
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Alternatives Considered
When looking for tools that could help us understand our customers better, we needed something that would be easy to use, had the functionality and flexibility of running multiple types of tests and exercises, and allowed our team to be able to do these tests quickly. Only Maze could really tick all the above boxes.
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Return on Investment
  • You are able to validate your project or design with a maze User Testing. Maze User Testing is an all-in-one usability tool platform.
  • You are able to create a multi-scenario for a free option with limited features.
  • Pricing is quite expensive. if they have an option for less than $99/month. A freelancer or small company can consider using it.
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ScreenShots

Maze Screenshots

Screenshot of Maze