McAfee Total Protection (discontinued) vs. Trellix ePolicy Orchestrator

The McAfee suite of internet security products has been my go-to source for internet security for over 7 years. Featuring a snappy interface, frequent updates, and an amazing customer service and support system, McAfee delivers a high quality enterprise level security product at a significant cost saving value to the user. It has been frequently recommended to my staff and my clients to provide their cyber security needs.

Incentivized

McAffee ePolicy Orchestrator is very well suited in large environments. You can load your updates to the repository and deploy them to every node on your network. It has great reporting and auditing features. You can control your users and groups all from the System Tree. DLP is great for USB devices. You can restrict all the ports on a computer and open them up for a limited time to plug in a device. EPO is to bulky for small networks.

Incentivized

• Integration - McAfee builds their products to ensure integration with pre-existing products is seamless.
• Customizability - Granular management of policies and security controls, able to tune and mold solutions to individual organizations.
• Reliability - When configured properly, McAfee solutions rarely have issues. In the case they do, support is phenomenal.

Incentivized

• Applies the policy settings for the selected group
• Keeps the hosts updated well, in general
• Allows update of available software from within the management console
• Assigns and runs ongoing tasks with little need for intervention
• Provides quick high-level view of systems

Incentivized

• Price - Extremely high price tag for many of the solutions.

Incentivized

• It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
• Whenever a scan is performed, the system CPU utilization goes up 100 percent.
• Installation fails due to difference in timestamp when we try to shuffle between packages.

McAfee has consistently delivered on its stated goals of providing comprehensive protection for our networks and systems. Due to their excellent work and follow through I have been, and will continue to be a loyal customer.

Incentivized

McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.

Incentivized

I haven't used Norton for a while, but when I did use it I felt that it slowed down my computer and had constant pop-ups, which were both equally frustrating and annoying. It was also very difficult to remove from my computer. Malwarebytes is a great, straightforward program I've used for virus scanning. It's pretty bare bones but I think if you just want something to scan for viruses it gets the job done quickly and reliably. In my opinion McAfee offers similar benefits as Norton but its more intuitive and doesn't impact system performance.

Incentivized

McAfee ePolicy Orchestrator really seemed to have all the best pieces in one platform and the network admin and asst. network admin both had previous experience with the product. The others tend to focus more on singular aspects, whereas McAfee ePolicy Orchestrator has data loss prevention, encryption, anti-virus and other functionality and the excel on each of those points equally.

Incentivized

• Blocks unsafe websites
• Virus detection and removal
• Protects sensitive data

Incentivized

• As with most things the price of products goes up and more-so if your business is growing.
• We've been able to provide auditors with tangible evidence that our network is protected because of the reporting McAfee ePO provides. Auditors like McAfee because it's been around almost forever and is a mature product.
• Being a mature product, though, it's very much set in the way it does things and as such there's not a whole lot of innovation.

Incentivized