McGraw-Hill Connect vs. Relias Learning Management System

Content is pretty good, and site is good as standalone tool, but it does not integrate will with any LMS. Grade pass back does not work with Google Classroom or Skyward (unsure about Power School or others) SSO works with Clever, but not Google, so students always have to go through Clever and cannot go directly from Google Classroom to an assignment, even if you posted to Google Classroom through the Connect portal. Problem sets are robust, but difficult to edit and assessments are designed to be web based. Formatting is poor when trying to print assessments that were created online.

Incentivized

Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.

Incentivized

• Integration with Canvas is seamless and easy to use.
• Assignment completion, for students, is straightforward and easy to use.
• The SmartBook allows students to read as they are tested with questions and this helps them learn the material easily without having first trying to read, memorize a chapter and then answer questions.

Incentivized

• The gamification elements are fun, and our staff enjoys decorating their crests.
• The ability to personalize our reminders ensures that compliance stays top-of-mind.
• User-friendly doesn't do it justice - zero training is needed on how to use the system because it's so intuitive!

Incentivized

• McGraw-Hill Connect could do a better job of staying current and making sure all of its videos and references to real-scenarios are up to date.
• It can do a better job of immediate explanation or advice when an answer is incorrect.
• It can improve upon its ability to autosave assignments. If an internet connection gets buggy and kicks the user out of the system, sometimes the assignment progress will be lost. This is because to save the assignment, it takes you out of the assignment and doesn't just autosave.

Incentivized

• The UI needs to be modernized and more user-friendly for non-technical individuals.
• Courses need to be updated with more engaging content. Extremely painful to read the course materials for hour long.
• The platform can be upgraded to increase speed and navigation.

Incentivized

RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.

Incentivized

The product will do a majority of what they claim. Your experience will vary depending on how much you love or hate the implementation. The tools are there, but there is a learning curve as people get accommodated to how interaction is expected to be conducted (as opposed to more personal means).

Incentivized

I enjoy the ease of setup. It has a large course library and selection filter to choose by
profession and/or module type. Even though it has a generic user
interface and navigating tools, but it gets the job done. It offers the
basic and simple delivery, tracking, and reporting.

Incentivized

Personally, I did not encounter McGraw-Hill support. However, I worked with colleagues who needed support and were able to receive in a timely manner. Overall, McGraw Hill Connect is user-friendly (at least from teacher interface) and easy to navigate, which minimizes the need to reach out for support. The help button is useful and provides plenty of immediate support.

Incentivized

Relias staff has been accommodating whenever support is needed. When Relias staff are at booths at conferences, they also engage very positively and are available for support. It seems as if the Relias staff really care about the work they do and the product they offer.

Incentivized

It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.

Incentivized

Much of our lecture material comes from McGraw-Hill, so it was an opportunity to marry the learning material to a collaborative system that can make the experience more portable and potentially more affordable for our students. The workings are managed off-site so we do not need to care for it on a daily basis.

Incentivized

Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.

• Wasted valuable time trying to figure out the "eBook."
• Did not receive good value for the money spent.
• Did not feel as though the company was interested in keeping me satisfied as a customer, or like their customer service was actually interested in solving any problems.

• We've been able to save money on purchasing outside trainings from vendors
• We've been able to retain our supervisors and managers because we can provide them in-depth, company specific training through the platform
• We've reduce labor hours to hold in person trainings and instead push trainings out through Relias Learning Management System wherever appropriate

Incentivized