McGraw-Hill Connect vs. TestInvite

Content is pretty good, and site is good as standalone tool, but it does not integrate will with any LMS. Grade pass back does not work with Google Classroom or Skyward (unsure about Power School or others) SSO works with Clever, but not Google, so students always have to go through Clever and cannot go directly from Google Classroom to an assignment, even if you posted to Google Classroom through the Connect portal. Problem sets are robust, but difficult to edit and assessments are designed to be web based. Formatting is poor when trying to print assessments that were created online.

Incentivized

Very supportive, evolved quickly, had a markedly more advanced experience with them from the first year we collaborated to the second as they were very open to suggestions and agile in making improvements according to our feedback. Very patient with our constant contacting and extremely congenial when handling challenging situations. As mentioned in the suggested improvements, a more modernized look and feel to the user interface would add much value to the experience.

• Integration with Canvas is seamless and easy to use.
• Assignment completion, for students, is straightforward and easy to use.
• The SmartBook allows students to read as they are tested with questions and this helps them learn the material easily without having first trying to read, memorize a chapter and then answer questions.

Incentivized

• Very responsive to my questions and wants to make sure customers needs are met
• In my experience, invested in their customer needs and do what they can to meet extraneous demands
• In my opinion, easy to navigate tool and software

Incentivized

• McGraw-Hill Connect could do a better job of staying current and making sure all of its videos and references to real-scenarios are up to date.
• It can do a better job of immediate explanation or advice when an answer is incorrect.
• It can improve upon its ability to autosave assignments. If an internet connection gets buggy and kicks the user out of the system, sometimes the assignment progress will be lost. This is because to save the assignment, it takes you out of the assignment and doesn't just autosave.

Incentivized

• The platform itself is constantly being updated and streamlined to reduce bugs and increase ease of use for the user. This area constantly needs improvement for any company.
• Compatibility across devices. Users sometimes have difficulties using the service on mobile devices.
• A mobile application could be a way to improve the user interface.

The product will do a majority of what they claim. Your experience will vary depending on how much you love or hate the implementation. The tools are there, but there is a learning curve as people get accommodated to how interaction is expected to be conducted (as opposed to more personal means).

Incentivized

It's easy to use.

Personally, I did not encounter McGraw-Hill support. However, I worked with colleagues who needed support and were able to receive in a timely manner. Overall, McGraw Hill Connect is user-friendly (at least from teacher interface) and easy to navigate, which minimizes the need to reach out for support. The help button is useful and provides plenty of immediate support.

Incentivized

This is the most appreciated part of working with Test Invite over the last 2 years. Support was always timely, congenial, effective, and never challenging in terms of response rate or quality of reaction. Our counterpart on the Test Invite side has practically become a member of our team, as they are always extremely involved and ready to provide value while becoming very clear on our needs.

Much of our lecture material comes from McGraw-Hill, so it was an opportunity to marry the learning material to a collaborative system that can make the experience more portable and potentially more affordable for our students. The workings are managed off-site so we do not need to care for it on a daily basis.

Incentivized

I selected Test Invite because it was the only provider I found whose question format types and customization options fully allowed us to digitalize our placement tests and conduct them online. The availability of video and audio options in questions is a clear advantage.

• Wasted valuable time trying to figure out the "eBook."
• Did not receive good value for the money spent.
• Did not feel as though the company was interested in keeping me satisfied as a customer, or like their customer service was actually interested in solving any problems.

• Its cheaper than any other software.