McLeod LoadMaster vs. Motive

On my daily tasks, it helps me to track every order and provide us with detailed information, logging times, [and] user's interactions. Not only [being] able to track but to build and receive orders thru its transmission system is good because it is integrated with a huge amount of companies world wide, reducing the effort and costs in contracting several apps to do just one thing.

Incentivized

Motive makes it easy to just plug the ELD and dashcams in, connect via bluetooth and have the driver up and running quickly. The interface is user friendly and even the most technologically challenged driver is able to make use of the application with ease. Training time on the ELD has been cut to less than an hour, versus multiple hours with competitors.

Incentivized

• Dispatching management- with all its features we can be sure that McLeod will cover all the possible needs when dispatching a load.
• Billing and documentation- its platform also provides several ways to gather all our documentation and keep them recorded.
• GPS tracking- its implementation on GPS is beyond of our expectations. It works perfectly with the most known GPS apps such Macropoint, Keeptruckin, LoadTrack and more.

Incentivized

• AI event detection is top notch (We trialed side by side with Samsara)
• Tech forward. Motive is moving in the right direction and they deploy a lot of resources to get them there. Their road map is why we partnered with them.
• Motive are true partners. From flexibility and support on the trial to contract negotiations, through implementation we have really been given the white glove treatment. It really is hard for me to say anything negative about my experience.

Incentivized

• Guides- we would love to have some updated tutorials and videos about how to use it
• Feedback system- everyone wants to be listened to. We would appreciate a system to leave a feedback about its product and its new functionalities.
• Fresh look- it is not ugly but McLeod is strong [and] powerful and I think a newer and fresh look will be nice.

Incentivized

• I had issues with adding another company to my fleet to track them while they were driving for my company.
• I had issues when I first started using Motive with the install. Motive assisted with a talk through method, but it still didn't work. I ended up taking the truck to the shop 3x before they figured out the problem. So, I would like to see Techs nearby to assist with technical issues.

Incentivized

Base on the review if other points wick fulfilled, and the price will not increase because the competition is big, and catching up in systems too.

Incentivized

When signing into Motive upon entering and starting motor vehicle, the app and the transmitting unit pair immediately. Once paired it is extremely easy and efficiently started to populate the necessary unit information. Then entering the Work Order info is seamlessly entered to the E- log. Doing the pre and post vehicle checks is completed quite accurately.

Incentivized

We have had a couple of issues with some GPSs not working properly. One is down right now, and we have to get it replaced because the GPS has already stopped working. Another was a cord issue. Otherwise, they have been working great with no issues.

Incentivized

Even after using the product for multiple years, Motive continues to have follow-up calls with us to ensure we are taking full advantage of the functionality offered, to show us new tools and modules that are being released, and to help solve any issues or troubleshooting that may be required.

Incentivized

Trainer was hard to understand but very knowledgeable in my needs.

Incentivized

The last device we got had a $10 increase, this feature can make customers upset and send them to the competition.

Incentivized

McLeod has several implementations and is always looking for new ways to get up-to-date. Also, it is stable which is a nice thing when you are a big company handling thousands and thousands of loads every day. We are not only building loads but selling, tracking, dispatching, billing them, and all is being done in the same app.

Incentivized

The ease of use and features Motive had to offer were hands down a better product. We work with the Motive team providing feedback and constantly feel as if we are building the product with them rather than working with what we have.

Incentivized

• Looks a bit old- we are in a new age of apps with fresh looks and responsive designs, however, this does not impact our business but we think that using a new face will help with the training curve.
• It might delay the operation a bit because we need to access different menu items to get to one specific point.
• A positive thing would be that with all the amount of features it has. McLeod is always trying keep the platform stable, and we know it is not easy to maintain a software like that.

Incentivized

• The speeding data allowed us to create a speeding policy almost a year ago. We went from 5-10 drivers/week "breaking" our policy to 0-2 drivers/week "breaking" it. We have also noticed fewer challenging braking events due to fewer drivers speeding.
• On more than one occasion, the video footage has saved us after the accident. In one instance, I was able to send the camera footage to the Trooper while on the scene of the accident, clearing us from any wrongdoing before the police even left the scene.

Incentivized