Medallia Agent Connect vs. Workday Peakon Employee Voice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Medallia Agent Connect | Score4.1 out of 10 | N/A | Medallia Agent Connect (based on the former Stella Connect) is a CX suite of applications, performing customer feedback collection and service quality measurement, customer agent motivation tools, and employee engagement tools such as agent reward tools and performance tracking. Stella Connect was acquired by Medallia September 2020. | N/A |
Workday Peakon Employee Voice | Score8.2 out of 10 | Mid-Size Companies (51-1,000 employees) | Workday Peakon Employee Voice offers continuous listening and AI-powered insights, blending sentiment with HCM data to drive engagement, cultural change, and retention. | N/A |
| Medallia Agent Connect | Workday Peakon Employee Voice | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Medallia Agent Connect | Workday Peakon Employee Voice | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 10.0 |
| Support Rating | 10.0 | - |