Medallia Agent Connect vs. QuestionPro
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Medallia Agent Connect | Score4.1 out of 10 | N/A | Medallia Agent Connect (based on the former Stella Connect) is a CX suite of applications, performing customer feedback collection and service quality measurement, customer agent motivation tools, and employee engagement tools such as agent reward tools and performance tracking. Stella Connect was acquired by Medallia September 2020. | N/A |
 QuestionPro | Score10 out of 10 | N/A | QuestionPro is a insights and experience management platform, designed to help organizations of all sizes, from small businesses and academic institutions to large corporations, collect and analyze data to make better decisions. The platform provides an integrated ecosystem of tools for conducting everything from simple polls to complex, multi-stage research studies, supporting both quantitative and qualitative analysis. Core platforms and use… | $99 per month per user |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| Medallia Agent Connect | QuestionPro | |
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| Likelihood to Recommend | 9.0 | 10.0 |
| Likelihood to Renew | - | 7.6 |
| Usability | - | 10.0 |
| Support Rating | 10.0 | 7.0 |
| Implementation Rating | - | 9.0 |