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Medallia Agent Connect vs. Zoho Survey

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Medallia Agent Connect

10 Reviews and Ratings

Zoho Survey

38 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Medallia Agent Connect

    Score4.1 out of 10
    		N/AMedallia Agent Connect (based on the former Stella Connect) is a CX suite of applications, performing customer feedback collection and service quality measurement, customer agent motivation tools, and employee engagement tools such as agent reward tools and performance tracking. Stella Connect was acquired by Medallia September 2020.N/A

    Zoho Survey

    Score10 out of 10
    		N/AZoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.

    $9

    per month

    Pricing
    Medallia Agent ConnectZoho Survey
    Editions & Modules
    No answers on this topic
    Basic
    $9
    per month
    PLUS
    $25
    per month
    Plus
    $35
    per month
    Pro
    $49
    per month
    ENTERPRISE
    $75
    per month
    ENTERPRISE
    $75
    per month
    ENTERPRISE
    $75
    per month
    Enterprise
    $109
    per month
    Offerings
    Pricing Offerings
    Medallia Agent ConnectZoho Survey
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Up to a 30% discount available for annual pricing.
    More Pricing Information
    Features
    Medallia Agent ConnectZoho Survey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Medallia Agent Connect and Zoho Survey
    Feature
    Medallia Agent Connect
    -
    Ratings
    Zoho Survey
    8.3
    8 Ratings
    Survey templates00 Ratings10.07 Ratings
    Themes00 Ratings5.08 Ratings
    Custom logo/branding00 Ratings10.08 Ratings
    Survey Content
    Comparison of Survey Content features of Medallia Agent Connect and Zoho Survey
    Feature
    Medallia Agent Connect
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Changes to live survey00 Ratings10.08 Ratings
    Question design help00 Ratings10.08 Ratings
    Multiple question types00 Ratings10.08 Ratings
    Survey Logic
    Comparison of Survey Logic features of Medallia Agent Connect and Zoho Survey
    Feature
    Medallia Agent Connect
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Survey logic flexibility00 Ratings10.08 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Medallia Agent Connect and Zoho Survey
    Feature
    Medallia Agent Connect
    -
    Ratings
    Zoho Survey
    10.0
    8 Ratings
    Response tracking00 Ratings10.08 Ratings
    Data export00 Ratings10.08 Ratings
    Standard reports00 Ratings10.08 Ratings
    Custom reports00 Ratings10.08 Ratings
    Analytics00 Ratings10.08 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Medallia Agent Connect and Zoho Survey
    Feature
    Medallia Agent Connect
    -
    Ratings
    Zoho Survey
    10.0
    7 Ratings
    Access controls00 Ratings10.07 Ratings
    Compliance00 Ratings10.07 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Medallia Agent Connect and Zoho Survey
    Feature
    Medallia Agent Connect
    -
    Ratings
    Zoho Survey
    9.9
    7 Ratings
    Vendor-offered crowdsourcing00 Ratings9.95 Ratings
    Respondent restrictions00 Ratings10.07 Ratings
    User Ratings
    Medallia Agent ConnectZoho Survey
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)