Medallia Digital vs. PG Forsta HX Platform
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Medallia Digital | Score9 out of 10 | N/A | Kampyle, acquired by Medallia in 2016, is the basis for Medallia Digital, a solution that combines Kampyle with Medallia's own technology to enable users to collect real-time customer feedback across digital channels, including web, mobile and in-app. | N/A |
 PG Forsta HX Platform | Score8 out of 10 | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A |
| Medallia Digital | PG Forsta HX Platform | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Medallia Digital | PG Forsta HX Platform | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 7.1 |
| Support Rating | - | 8.0 |
| Implementation Rating | - | 9.0 |