Voci by Medallia vs. Smartling

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Voci by Medallia
Score 0.0 out of 10
N/A
Voci, now from Medallia (acquired May 2020) and formerly known as V-Blaze is an automated speech-to-text transcription product. Voci is intended to turn unstructured voice data into transcripts that can be integrated into analytics platforms. Voci is designed to enable users to improve agent quality monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance.N/A
Smartling
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
The Smartling software platform supports localization of websites, mobile apps, web apps, software, and digital content. The internationalization platform includes a delivery network for global websites, support for mobile app localization, and other multilingual digital content.N/A
Pricing
Voci by MedalliaSmartling
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Voci by MedalliaSmartling
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Voci by MedalliaSmartling
Considered Both Products
Voci by Medallia

No answer on this topic

Smartling
Chose Smartling
We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one …
Chose Smartling
I was doing research on proxy translations tools over a year ago, and identified Smartling product as the best solution on the market.
Best Alternatives
Voci by MedalliaSmartling
Small Businesses
Dragon Speech Recognition
Dragon Speech Recognition
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Dovetail
Dovetail
Score 8.3 out of 10

No answers on this topic

Enterprises
Verint Speech and Text Analytics
Verint Speech and Text Analytics
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Voci by MedalliaSmartling
Likelihood to Recommend
-
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Voci by MedalliaSmartling
Likelihood to Recommend
No answers on this topic
Smartling is great for a company or team that doesn't have the resources to translate multiple properties in-house. It automates the process and makes it much more manageable. If you have a large website that is managed by one local team and not a global team, Smartling is for you.
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Pros
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  • Excellent customer support reps that are available for any and all questions.
  • Detailed interface that allows you to control pretty much everything yourself.
  • Comprehensive help center containing articles and videos.
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Cons
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  • We look forward to seeing more in-depth reporting and user management features specifically for translation agencies that handle multiple client accounts
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Likelihood to Renew
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I have never seen a software company working so diligently to make improvements in a constant and consistent way. Their tool has truly transformed and made a great impact to localization industry
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Support Rating
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I always receive timely and pleasant support from their Help Desk!
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Alternatives Considered
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We prefer Smartling as an online CAT tool because it is easy to use and we can onboard new translators quickly without lengthy training cycles. Our customers like Smartling because they can manage all of their translation needs (website, apps, business documents) through one single platform, share style guides, glossaries and translation memory and save on translation cost over time.
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Return on Investment
No answers on this topic
  • Helped us win 3 enterprise deals where localization is a must- got us an additional $XXXk ARR.
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ScreenShots