MEGA vs. SpiderOak One Backup

Mega is well suited for expanding cloud storage with advanced encryption, while still being the easiest to use of all the cloud storage apps. It’s Mega’s substantial free tier and solid referral program it’s a great addition to any growing business utilizing cloud storage. I’d recommend mega to my colleagues to backup, share, messages, videos, documents, anything!

Incentivized

SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.

Incentivized

• Biggest free size.
• Availability of multible copy or versions.
• Many client access web, app and desktop application.

Incentivized

• Versions Files meaning it makes multiple copies of the same files as it is updated
• Zero Knowledge meaning our storage is complete secure and private

Incentivized

• Takes a long time to log in using the web interface, upwards of 15 or 20 seconds.
• User Interface affordances can get in the way (popup hints).

Incentivized

• The Software Client sometimes fails and the only resolution is to uninstall/reinstall
• Support meanig there is no number to call, you do everything over email

Incentivized

Clean, contemporary UI that is heavily polished and works great. You can tell they did a lot of user testing with this, and have a top notch UI design team that really cares about the customer. A highly user-friendly service across platforms and form factors, I found their web, desktop and mobile apps to all be impeccably designed and consistent.

Incentivized

While I have never contacted customer support, there is a large user community that has posted solutions on third party websites to a number of common questions like how to share files, and how to access files that have been shared with you. When I received a 40 GB shared file, I was not able to find how to access it until I searched on Google to find a solution, which was easy to find. The large user community helps with support tremendously.

Incentivized

While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.

Incentivized

MEGA has a great user interface that I prefer to some of its competitors, although it is mostly par for the course, modeled after conventional file explorers such as you would find in the Windows Explorer, classic File Manager application, or OS X Finder. I do prefer some of its user interface decisions and clean, sleek design, and I find it more user-friendly than Google Drive, iCloud, or OneDrive. However, I feel that it lacks capabilities in the file sharing department because some of its sharing features are hidden in different tabs.

Incentivized

In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.

Incentivized

• You can create backups without needing to occupy the cloud you share with other workers.
• You can share large files quite quickly. Also, those who receive the link can access the file in just a few minutes.

• ROI is positive when you consider unlimited data for the annual cost.
• Versioning when you consider backing up documents that continually change and need to restore a previous version.

Incentivized