Melio vs. Tipalti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Melio
Score 9.3 out of 10
N/A
Melio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.N/A
Tipalti
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.N/A
Pricing
MelioTipalti
Editions & Modules
Card processing fee
2.9%
No answers on this topic
Offerings
Pricing Offerings
MelioTipalti
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
More Pricing Information
Community Pulse
MelioTipalti
Considered Both Products
Melio
Chose Melio
1. One thing I like about Melio is the free version for small businesses or individuals or soleprenuels .
2. Melio offers free bank to bank payments on all plans, even the free version unlike other competitors.
3. You can pay vendors with credit cards even if they don't accept …
Chose Melio
I have used Bill, Mercury and Novo. They all meet my requirements' for my business and do similar services. However, I have been sticking with Melio over the other products as it meets all the needs for my business. Melio is a turn key solution for me. Melio is all I am using …
Chose Melio
Melio has much better customer service and lower fees than the competitors I've tried!
Chose Melio
Melio stacked up well against other solutions. The workflow and reporting were simple and the payment options were less expensive, without a monthly subscription. The ability to pay multiple invoicing in a few short clicks was appealing. The updated payment workflow was …
Chose Melio
I love Melio compared to bill.com, which seems to be full of fees and annoying ads that Melio does not have.
Chose Melio
Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
Chose Melio
Melio tested to be much easier to use than BILL.
Additionally, Melio is free for bill payment; others charge quite a bit. Being able to recommend a free app to our clients makes standardizing on a single solution very easy for us.
Chose Melio
Less features than Ramp, but a solid option for free use for ACH. If you need International wires, fees may be higher than other options. However, you can issue paper checks, ACH, wires or use a linked credit card to pay bills.
Chose Melio
I prefer Melio due to its simplistic interface.
Chose Melio
I prefer Melio over Bill.com. I prefer Melio because it is easier to cancel or correct a payment on the platform. I like the way that Melio lets you track vendor requests for payment information. I like that it is easy to follow the payment all the way through the process to …
Chose Melio
It is pretty good, but clients call frustrated with it when they have to fix things. I cannot offer it to advanced clients, since the system is too simple.
Chose Melio
Bill.com is more expensive and more difficult to use than Melio. While it has a greater range of functionality and apparently has better integration into QuickBooks, we didn't need the greater functionality and I had just as much trouble integrating into Bill.com as I have with …
Tipalti
Chose Tipalti
They are very similar. I do like how Divvy and Bill offer great credit card solutions. But when it comes down to automating the accounts payable function within your organization it is very similar and both offer a great product with similar pros and cons. Overall Tipalti is a …
Chose Tipalti
Concur was a miserable experience on the payables automation side for us. In my opinion, the implementation team did a poor job. Data sync into NetSuite was not real time. To me, the interfaces were archaic. Tipalti was such a breath of fresh air. I love working with their …
Chose Tipalti
Both of these products have treated us well and have their pros and cons. We do a lot of acquisitions though and they are just not friendly the more and more you go. Tipalti has been very helpful with the more we grow. Its a key part in integrating finances
Chose Tipalti
The price point and all-inclusive pricing was very clear with Tipalti. The others separated the payment platform from the invoicing platform, which didn't make sense at all. With one provider, it would be implemented after the payables side, which was not helpful for our …
Chose Tipalti
Tipalti offers more payment method capabilities that fit our partners needs (Paypal, Hold my Payments)
Chose Tipalti
We selected Tipalti because it was a clear and simple option without the complexity or high price tag of other ERP or accounting systems. It was a fit for purpose solution that handled the exact accounts payable needs that we had. It was easy to implement and start using right …
Chose Tipalti
BILL, Payoneer and Stripe Billing
Chose Tipalti
Better OCR, which is crucial: the ability to work from your email inbox without having to log in elsewhere.
Chose Tipalti
The AP element of Tipalti was in place when I started, so I was not involved in the selection of the tool.
Chose Tipalti
Tipalti's system is much easier to manipulate, it felt like you needed an advanced degree to utilize Concur effectively.
Chose Tipalti
Coupa was significantly more expensive, takes longer to implement and seemed to be more than we needed. AvidXchange was more similar to Tipalti, but Tipalti sales team seemed hungrier for our business.
Chose Tipalti
AvidXchange worked well as it integrates as a Suite App within NetSuite; however, it still required payments to go out through NetSuite or through a bank directly. It has been a while since I used it so maybe that has improved but having Tipalti handle everything from …
Chose Tipalti
On my second time selecting, I was not going to consider any other vendors. My bank had some arrangement with MineralTree so I was obligated to go through their process. Ultimately it came back to Tipalti's payment processing capabilities as the standout feature.
Chose Tipalti
From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating …
Chose Tipalti
Tipalti was in fact the only solution that met all our critical requirements (e2e) and supported ISK payments. Credit cards is not an available functionality outside the US, but wasn´t a critical feature for us.
Chose Tipalti
Although I did not partake in selecting Tipalti, I will say because of my Ariba experience, Tipalti is far more end user friendly. In my experience, Ariba can be super complicated and for those that used it at my last company, they were very unhappy with it's complex environment
Chose Tipalti
If I hadn't used Tipalti, I would have had to rely on traditional banks that don't offer the level of support that Tipalti offers.

Their integration team gave us all the tools and time we needed to complete our integration.
Chose Tipalti
With Tipalti the vendor can choose between more payment options + can change between payment details/methods at any time without the need to have the payer doing so.
Chose Tipalti
They support many more countries and allow us to use the platform in ALL our global payment
Chose Tipalti
Good Customer service and compatible fee.
Chose Tipalti
Previously, our Company housed all invoices and approvals in NetSuite. This was a very clunky process which often resulted in duplicated work. Approvals were obtained through email and attached as a file to invoice records in NetSuite. Whereas, in Tipalti, you can view the …
Chose Tipalti
Tipalti can handle larger volume than Bills.com
Chose Tipalti
SAP Concur did not have consistent invoice entry. Depending on who at SAP Concur entered your invoice, the vendor could be incorrect, the vendor number could be missing a digit, the amount of the invoice entered wrong, etc. We had too many issues with SAP Concur because they …
Features
MelioTipalti
Payment Management
Comparison of Payment Management features of Product A and Product B
Melio
8.8
Ratings
15% above category average
Tipalti
9.0
Ratings
18% above category average
Customizable Approval Policies9.20 Ratings9.10 Ratings
Financial Document Management7.50 Ratings8.20 Ratings
Payment Status Tracking9.20 Ratings9.40 Ratings
Payment Audit Trail9.20 Ratings9.40 Ratings
Duplicate Bill Detection8.70 Ratings9.00 Ratings
Advanced OCR8.20 Ratings9.00 Ratings
Electronic Funds Transfer9.20 Ratings9.30 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Melio
8.7
Ratings
27% above category average
Tipalti
8.2
Ratings
21% above category average
Automated Accounts Payable Processes8.90 Ratings8.80 Ratings
Vendor Management8.80 Ratings9.20 Ratings
Tax Form Preparation8.50 Ratings6.60 Ratings
Best Alternatives
MelioTipalti
Small Businesses
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Score 9.1 out of 10
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Square 9 Softworks
Score 9.1 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.1 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.1 out of 10
Enterprises
Webexpenses
Webexpenses
Score 9.2 out of 10
Webexpenses
Webexpenses
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MelioTipalti
Likelihood to Recommend
8.4
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
8.9
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
-
(0 ratings)
7.3
(0 ratings)
Online Training
-
(0 ratings)
7.3
(0 ratings)
Implementation Rating
-
(0 ratings)
7.3
(0 ratings)
Configurability
-
(0 ratings)
7.3
(0 ratings)
Ease of integration
-
(0 ratings)
6.4
(0 ratings)
Product Scalability
-
(0 ratings)
6.4
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
MelioTipalti
Likelihood to Recommend
Melio is particularly well suited for small businesses above $100K in revenue whose owners want to save time and simplify bill payments. It is helpful to bookkeepers so that they don't have to ask the owners, over and over again, "what was that check for?" and "can you send me the bill?"
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The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.
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Pros
  • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
  • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
  • Another thing Melio does well is the tracking of payment.
  • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
  • This kind of transparency gives us confident and keep things professional.
  • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.
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  • Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
  • System is almost always working efficiently, very few incidents that slow me down.
  • System is incredibly user friendly. I was able to learn it pretty quickly.
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Cons
  • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
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  • In the PO matching queue, there is some clunkiness surrounding updating PO lines. For example, if you need to delete PO lines picked up from the invoice, you currently have to delete each line individually, instead of being able to select multiple and delete.
  • Sometimes PO numbers do not properly pick up from the OCR system. For example, the OCR might pick up "PO 18535" instead of "18535". This causes the AP team to have to manually link the PO, creating an extra step.
  • For PO-backed Invoices that require you to manually type in the PO amount, there is no option to save your inputs. If there are any changes to the match details (i.e. linking another PO, or unlinking a PO) all inputs are reset to blank.
  • If there are non PO line items for an invoice that is in the PO matching queue, there is no option to select a separate department code for that line item.
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Likelihood to Renew
It has solved almost all the business needs I have and has contributed greatly to my business growth.
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Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
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Usability
Melio has been a very important tool in the advancement of our business. With great features, it has made payments to vendors seamless and hassle free. In terms of vendor management, account/data tracking, and scheduling of payments in advance. This has formed the base that we are still with Melio till today.
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The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.
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Reliability and Availability
No answers on this topic
Tipalti has always been responsive to our questions and concerns.
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Performance
No answers on this topic
No issues here. Generally has been pretty fast.
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Support Rating
They have great customer support system
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Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
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In-Person Training
Very educative. It was well detailed, organized and knowledgeable.
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No answers on this topic
Online Training
Very helpful and we learnt a handful
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Tipalti provides great How to online guide
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Implementation Rating
No answers on this topic
Implementation went smooth as we used and tested everything in the sandbox first
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Alternatives Considered
Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
Read full review
Both of these products have treated us well and have their pros and cons. We do a lot of acquisitions though and they are just not friendly the more and more you go. Tipalti has been very helpful with the more we grow. Its a key part in integrating finances
Read full review
Scalability
No answers on this topic
We were given the option of only one integration.
Read full review
Return on Investment
  • I have been able to save hours every week now that I am only using Melio as my payment processor
  • I can easily add invoice details which I use to create in another platform and upload to Melio, this saves me time with projects I want to be quicker with
  • The ease of use for my clients is fantastic, and makes for a seamless workflow
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  • in my Corporate Controller capacity, I have total visibility of all invoices within the organization
  • total staff time spent on the AP process will decrease easily 75% or more
  • I have a small staff. Even during PTO of my staff member, I can do necessary AP items, start to finish, in minutes, 100% remotely
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ScreenShots

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal