MembersFirst vs. Pike13

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MembersFirst
Score 0.0 out of 10
N/A
Jonas Software now owns and supports MembersFirst since the 2015 acquisition. MembersFirst is a club management solution designed for golfing clubs, yacht clubs, and similar member based organizations.N/A
Pike13
Score 8.0 out of 10
N/A
Pike13 (formerly Front Desk) delivers mobile scheduling, client management, and payment processing to gyms, spas, and instructional facilities (e.g. martial arts, music studio) and franchises. Pike13 was acquired by Jonas Software in January 2018.N/A
Pricing
MembersFirstPike13
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MembersFirstPike13
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details$ 45 / month (minimum) 1% on first $10,000 / month $2 per $1,000 over $10,000
More Pricing Information
Community Pulse
MembersFirstPike13
User Ratings
MembersFirstPike13
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
MembersFirstPike13
Likelihood to Recommend
No answers on this topic
Pike13 would be well suited for an organization whose clients use the platform in person, not for a virtual service. This could be ideal for a client whose website doesn't need to be integrated with Pike13.
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Pros
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  • Scheduling
  • Establishing purchasing platform
  • Enrolling new clients and staff
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Cons
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  • The ability of the reporting function is strong, but the interface is not user friendly.
  • The payroll function would be more powerful if it was integrated with main payroll providers.
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Support Rating
No answers on this topic
I haven't used the support at Pike13 directly. Our franchisor's IT department serves as an intermediary and seeks support at Pike13 on our behalf when required.
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Alternatives Considered
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I have not used similar products.
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Return on Investment
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  • The notification of scheduled events, helps ensure employees know when their schedule has been modified, which cuts down on employees arriving late, etc.
  • The notifications to customers of when their payment methods are expiring, etc helps to ensure they can update their information through the customer portal themselves which cuts down on administrative time.
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ScreenShots

Pike13 Screenshots

Screenshot of Front Desk works on your phone, tablet, and desktopScreenshot of Check clients in quickly with QR codes from a mobile deviceScreenshot of You, your staff, and clients can manage their profilesScreenshot of Schedule clients from any device