Mention vs. NapoleonCat

NapoleonCat

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Mention	Score 9.4 out of 10	N/A	Mention is a social media monitoring tool. Users can create alerts for their company name, product or competitors. The vendor aims to help companies get updated in real-time by tracking the most relevant mentions over the web and social web. The vendor’s value proposition is that Mention enables companies to react, get statistics, and collaborate with their team, all on the go! According to the vendor, over 650,000 companies use Mention.	$29 per month
NapoleonCat	Score 9.0 out of 10	N/A	NapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.	$89 per month

Pricing

Mention

NapoleonCat

Editions & Modules

Solo: $29.00
per month
Starter: $99.00
per month
Company: Custom
per month

Standard: $89
per month
Pro: $109
per month
Expert: $139
per month
Enterprise: from $465
per month

Offerings

Pricing Offerings
Mention	NapoleonCat
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

14 days to explore features are included free. No credit card is required. The trial is based on the Expert Plan and includes: All features: Social Inbox, Auto-moderation, Publisher, Analytics, and Reporting - 5 seats - 10 social profile slots - 25,000-message capacity in the Inbox - AI Assistant: 100 actions in the Social Inbox and 10 in the Publisher. Please note: during the trial, downloading reports isn’t available, but reports can be previewed. Contact sales to connect a profile with over 1 million followers or to test a more custom setup.

More Pricing Information

Community Pulse
	Mention	NapoleonCat
Considered Both Products	Mention Mark Anderson Digital Marketing Specialist - Team Lead Chose Mention Brand24 was my alternative to Mention, I switched back in 2018 because Mention's pricing was going up. While Brand24 is a U.K. based company, I still thought it may be beneficial to me here in the U.S. However, I didn't think about time zone differences and when the support … Incentivized Helpful? Kenny King Web Production Manager Responsible for SEO, Web Design, & Social Media Marketing Chose Mention Talkwalker is very similar to Mention. However, Talkwalker found much fewer results for our company. It did find similar results, so there was a crossover, but all the results Talkwalker found, Mention also found. The pricing is also much higher for Talkwalker, with much fewer … Incentivized Helpful? Maddy Osman SEO Content Strategist Chose Mention I like both, for different reasons. I'm more inclined to use Awario for the bulk of my tracking work (including online lead generation) because I have access to a premium plan via a lifetime deal. With an unlimited budget, I may pick Mention. Incentivized Helpful? Andy Abramson CEO and Founder Chose Mention I am feeling Sprout keeps improving while Mention is falling behind. Incentivized Helpful? Tim Cigelske Director of Integrated Content Chose Mention Many other tools are large-scale management systems with capabilities to respond. If your focus, however, is more on the monitoring side, then it's not necessary to have such a bulky solution and Mention could be the lightweight solution you need. Incentivized Helpful? Mark Barrera Senior Director SEO Chose Mention Definitely more affordable than Meltwater for the monitoring side of things. The social monitoring also takes what we want from Hootsuite and provides that coverage as we don't need the social sharing/conversation piece of either. So we're very pleased with the tool overall and … Incentivized Helpful? Aaron Treguboff Organic Reach Lead Chose Mention Honestly, I did a little research on different competitors, but my budget was very tight. Mention was the best reviewed and had the best reputation based on the price point. It was really an easy decision as all the other software solutions were charging $100s of dollars a … Incentivized Helpful? Matthew Finneran Product Manager Chose Mention Mention is an SMB solution and not necessarily made for the enterprise. Incentivized Helpful? Verified User Anonymous Chose Mention Google alerts seems to miss a lot, while Mention does a much better job of getting you all of the info. Incentivized Helpful? Heidi Butkus Educational Consultant and Presenter Chose Mention Buffer and Tailwind are different types of products with different services. I use Mention because it provides a service that they do not provide. Incentivized Helpful? Stephen Thomas Founder and CEO Chose Mention Currently, there are no other tools available with the features that Mention has possible according to our knowledge and experience. We firmly believe that Mention has placed themselves in a category all of their own. In the ten years, our company has been around. We have yet … Incentivized Helpful? Lauren FitzHugh Chief Marketing Officer Chose Mention Mention is an all-in-one listening tool. It is designed specifically for that purpose, so you don't fall victim to distractions that other similar products offer. Incentivized Helpful? Verified User Anonymous Chose Mention We only use Mention as an add-on component to other monitoring services to catch any mention that might have not been seen by the others. Incentivized Helpful? Nicky Enriquez Web & Digital Media Producer Chose Mention You can easily miss a notification or an @ response - but you don't miss anything with Mention. Incentivized Helpful?	NapoleonCat Daniel Cooper Digital Marketing Specialist Chose NapoleonCat It's nearly impossible to cover social media monitoring manually and that's why companies need a tool like NapoleonCat to automate all social media marketing processes and get a sneak peek into their competitors and also address a dissatisfied customer directly. Companies that … Incentivized Helpful? Verified User Anonymous Chose NapoleonCat Use this service instead... Far more transparent and also supports modern account security features like 2-factor authentication. (Lack of 2fa puts all social profiles in NepoleonCat at increased risk of being hijacked...) Incentivized Helpful? Jaeger Shaw Social Media Coordinator Chose NapoleonCat No other program we found allowed for multi-hashtag searching. Incentivized Helpful?

Features

Mention

NapoleonCat

Listening/monitoring

Comparison of Listening/monitoring features of Product A and Product B
	Mention - Ratings	NapoleonCat 6.4 Ratings 19% below category average
Boolean keyword searches	00 Ratings	9.10 Ratings
Filtering out noise/spam	00 Ratings	7.30 Ratings
Sentiment analysis	00 Ratings	4.50 Ratings
Broad channel coverage	00 Ratings	4.50 Ratings

Publishing

Comparison of Publishing features of Product A and Product B
	Mention - Ratings	NapoleonCat 10.0 Ratings 22% above category average
Content planning and scheduling	00 Ratings	10.00 Ratings
Workflow management	00 Ratings	10.00 Ratings

Engagement

Comparison of Engagement features of Product A and Product B
	Mention - Ratings	NapoleonCat 10.0 Ratings 23% above category average
Automated routing and prioritization	00 Ratings	10.00 Ratings
Customer interaction histories	00 Ratings	10.00 Ratings
Bulk actions	00 Ratings	10.00 Ratings

Marketing

Comparison of Marketing features of Product A and Product B
	Mention - Ratings	NapoleonCat 6.4 Ratings 19% below category average
Campaigns and promotions	00 Ratings	6.40 Ratings

Channel coverage/integration

Comparison of Channel coverage/integration features of Product A and Product B
	Mention - Ratings	NapoleonCat 10.0 Ratings 17% above category average
Twitter	00 Ratings	10.00 Ratings
Facebook	00 Ratings	10.00 Ratings
LinkedIn	00 Ratings	10.00 Ratings
Instagram	00 Ratings	10.00 Ratings
Pinterest	00 Ratings	10.00 Ratings
YouTube	00 Ratings	10.00 Ratings

Reporting/analytics

Comparison of Reporting/analytics features of Product A and Product B
	Mention - Ratings	NapoleonCat 10.0 Ratings 23% above category average
Campaign success analytics	00 Ratings	10.00 Ratings
Real-time tracking	00 Ratings	10.00 Ratings
Competitor analysis	00 Ratings	10.00 Ratings

Account management

Comparison of Account management features of Product A and Product B
	Mention - Ratings	NapoleonCat 10.0 Ratings 22% above category average
Role-based user permissions & privileges	00 Ratings	10.00 Ratings
Mobile access	00 Ratings	10.00 Ratings

Best Alternatives
	Mention	NapoleonCat
Small Businesses	Simplify360 Score 7.8 out of 10	CoSchedule Marketing Suite Score 10.0 out of 10
Medium-sized Companies	Social Suite by Reputation.com Score 9.4 out of 10	CoSchedule Marketing Suite Score 10.0 out of 10
Enterprises	Social Suite by Reputation.com Score 9.4 out of 10	Social Suite by Reputation.com Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Mention	NapoleonCat
Likelihood to Recommend	10.0 (0 ratings)	7.3 (0 ratings)
Usability	- (0 ratings)	7.3 (0 ratings)
Performance	9.2 (0 ratings)	- (0 ratings)
Support Rating	9.3 (0 ratings)	7.3 (0 ratings)
Ease of integration	9.4 (0 ratings)	- (0 ratings)

User Testimonials
	Mention	NapoleonCat
Likelihood to Recommend	Mention is perfect if you are looking for a fairly inexpensive software that will help you monitor your brand reputation, help you discover SEO opportunities, and potentially help you generate sales revenue. While I know Mention can work with bigger companies, I personally feel this fits the SMB market the best. On the other hand, Mention may not be for you if you have a mega brand and need to see sentiment analysis. Incentivized Aaron Treguboff Organic Reach Lead Read full review	Social inbox functionality for YouTube is very basic. Verified User Anonymous Read full review
Pros	Engagement - Knowing how well your content is doing with your audiences is a beneficial feature to have at your disposal. Reach - Knowing the who, and where your content ends up, gives a better insight into how compelling your content is. Data Reports - The many features offered by Mention is invaluable. Some of the best thought out features are with this company. Incentivized Stephen Thomas Founder and CEO Read full review	Multi-hashtag searches Customer service Social campaign management Incentivized Jaeger Shaw Social Media Coordinator Read full review
Cons	Mention is an older platform and in this rapidly changing world and "need it now," I'm not feeling it's really there yet. I'm having to create my own social tracking using IFTTT and Zapier to be ahead of the curve. I wish Mention was as fast. Incentivized Andy Abramson CEO and Founder Read full review	"Free Trial" functionality will actually charge users straight away depending on the trial button clicked Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...) Verified User Anonymous Read full review
Usability	No answers on this topic	NapoleonCat is easy to implement and use. Users can manage all their social media activities from a single online dashboard that also includes reporting. Users can manage posts while on the go using the mobile app. Incentivized Daniel Cooper Digital Marketing Specialist Read full review
Performance	Mention works quickly and its user interface is easy to use. Alerts update regularly and I've never noticed any lag. It integrates with our CRM via Zapier, but this is not something which we use yet. The only thing I would say is that it takes time for Mention to reach its full potential. It only starts to rank influences from when you set up the alert, so it can take a few weeks to build a map of your influencers. Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	Mention always responded promptly and gave excellent support. Any problem we had with the software, from login trouble to broken features were addressed quickly. There was once a problem with our quota, where we were unable to see results we should have been able to see. We sent an email, and within an hour, the situation was resolved! Incentivized Kenny King Web Production Manager Responsible for SEO, Web Design, & Social Media Marketing Read full review	Over the course of our campaign, the team went out of their way to fix and correct glitches in the interface that I pointed out to them. Incentivized Jaeger Shaw Social Media Coordinator Read full review
Alternatives Considered	Brand24 was my alternative to Mention, I switched back in 2018 because Mention's pricing was going up. While Brand24 is a U.K. based company, I still thought it may be beneficial to me here in the U.S. However, I didn't think about time zone differences and when the support would be available to me. Normally when you have a question, you want it answered right now, but that was a bit of a problem for them. Mention is very quick with support and understanding of their own program. Incentivized Mark Anderson Digital Marketing Specialist - Team Lead Read full review	It's nearly impossible to cover social media monitoring manually and that's why companies need a tool like NapoleonCat to automate all social media marketing processes and get a sneak peek into their competitors and also address a dissatisfied customer directly. Companies that use NapoleonCat definitely spend way less to reach a huge number of people. Incentivized Daniel Cooper Digital Marketing Specialist Read full review
Return on Investment	Mention has had a positive impact on my business because it gives people the impression that I was following them, even if I might not have been. It makes me appear active on all social media platforms, even if I ONLY look at my mentions each day! Because I have only used the free plan but have benefitted greatly, I would say that my ROI is fantastic! The only negative impact that Mention has is that I do get a daily email in my inbox, and it is one more thing to check. However, it is worth the time. Incentivized Heidi Butkus Educational Consultant and Presenter Read full review	Maintaining a positive brand image Identifying potential influencers Spying on competitors Incentivized Daniel Cooper Digital Marketing Specialist Read full review
ScreenShots	Mention Screenshots	NapoleonCat Screenshots