draw.io vs. Mermaid Chart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
draw.io
Score 7.3 out of 10
N/A
draw.io is an online diagramming tool with integrations with Jira, Google, and Confluence available free online or at cost depending on integration chosen.
$5
per month
Mermaid Chart
Score 6.6 out of 10
N/A
Mermaid Chart is a visual diagramming software that harnesses markdown style text to help users build flowcharts, and sequence diagrams. Mermaid Chart simplifies the creation of visual diagrams and flowcharts by designing itself as the user writes, making it more efficient than drag and drop diagramming tools. Mermaid Chart’s AI chatbot allows users to build complex diagrams and documentation without requiring extensive build time. Additionally, Mermaid Chart offers features that enhance…N/A
Pricing
draw.ioMermaid Chart
Editions & Modules
Up to 10 Users
$5
per month
Up to 20 Users
$11
per month
Up to 50 Users
$27.50
per month
Up to 75 Users
$41.25
per month
Up to 100 Users
$55
per month
Up to 200 Users
$95
per month
Up to 500 Users
$152.50
per month
Up to 750 Users
$190
per month
Up to 1,000 Users
$227.50
per month
Up to 2,000 Users
$377.50
per month
Up to 5,000 Users
$827.50
per month
Up to 10,000
1,577.50
per month
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Offerings
Pricing Offerings
draw.ioMermaid Chart
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
draw.ioMermaid Chart
User Ratings
draw.ioMermaid Chart
Likelihood to Recommend
8.4
(0 ratings)
-
(0 ratings)
Support Rating
7.8
(0 ratings)
-
(0 ratings)
User Testimonials
draw.ioMermaid Chart
Likelihood to Recommend
If you need to create a diagram in the cloud, I haven't found a better tool yet. If you need further customizability or export options not offered, then a larger tool might make more sense, but wherever Draw.io can fit in, I think it's the ideal solution.
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Pros
  • Easily produces good quality diagrams
  • Has a rich set of predefined shapes for all sorts of different diagramming needs
  • Allows grouping of shapes
  • Smart connectors
  • Integrates with Google Drive
  • Conveniently exports to a variety of formats
  • Allows for collaborative development of diagrams
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Cons
  • One element that was hard to use was converting pre-existing drawings and workflows from Gliffy to Draw.io once our company made the change. While we were able to complete the migration, when going back we noticed, oftentimes, some formatting and dependencies did not make it or were not compatible.
  • While the template repository is vast, it has a heavy focus on network style maps. It would be ideal for added diversity in the templates with a focus on workflows just as much.
  • While the integrations are strong, the cloud collaborative environment could still use some work. While you can save and edit in the cloud. Group editing and live dynamic sharing/editing similar to Microsoft office are still missing.
  • Draw.io could add some version control functionality for ease of rollback, auditing, & comparison.
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Support Rating
The support for draw.io is pretty decent, considering it is a free website. I had a question one time when I was trying to do something, so I sent an email to their support email and got a response fairly quickly with an answer to my question. They also have some excellent support tools on their support website for helping you get more familiar with their program, and I found that very helpful.
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Alternatives Considered
Draw.io is a free online diagram drawing application for workflow, BPM, org charts, UML, ER, network diagrams. No login or registration are required and features include the ability to save locally (including svg), a range of stencils, .vsdx, Lucidchart and Gliffy import and real time diagram sharing. When I compare draw.io to Lucidchart, it's natural that the first point of comparison will be templates. Lucidchart provides many more templates for both beginners and professionals than draw.io but draw.io has all the essential tools and templates for both business professionals and students (engineering drawing, floor plans, etc). Lucidchart lets you import all the three Microsoft Visio formats — .vdx, .vsd, and .vsdx as well as diagrams from Gliffy, Draw.io, and Omnigraffle. Draw.io lets you import Google Drive, Dropbox, Trello, Gliffy and GitHub. Overall, if you plan to make simple drawings, Draw.io is perhaps the best tool for you. All you need is a Google account to upload and save documents. If you can live with the three documents and sixty objects rule of Lucidchart, you may want to give it a try instead.
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Return on Investment
  • draw.io has surely impacted our organization positively by saving some crucial time.
  • It has not really impacted much monetarily to be honest.
  • The ROI we got from draw.io is that it has made complex things clear for everyone in our organization.
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ScreenShots