Meta Business Suite vs. Salesforce Marketing Cloud Social Studio (discontinued)

Meta Business Suite

761 Reviews and Ratings

Salesforce Marketing Cloud Social Studio (discontinued)

148 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Meta Business Suite	Score6.5 out of 10	N/A	Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.	N/A
Salesforce Marketing Cloud Social Studio (discontinued)	Score7.3 out of 10	N/A	Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.	$1,000 Per Org Per Month

Pricing

Meta Business Suite

Salesforce Marketing Cloud Social Studio (discontinued)

No answers on this topic

Basic: $1,000.00
Per Org Per Month
Pro: $4,000.00
Per Org Per Month
Corporate: $12,000.00
Per Org Per Month
Enterprise: $40,000.00
Per Org Per Month

Pricing Offerings
Meta Business Suite	Salesforce Marketing Cloud Social Studio (discontinued)
Free Trial
No	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	Meta Business Suite	Salesforce Marketing Cloud Social Studio (discontinued)
Considered Both Products	Meta Platforms Inc No answer on this topic	Discontinued Products Verified User Chose Salesforce Marketing Cloud Social Studio (discontinued) Being the most popular and advanced social media monitoring tool, it's scalable and covers a wide range list of social media platforms allowing you to connect with other cloud-based CRM systems like Salesforce. Social Media for brand monitoring requires a dedicated high-end and … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Meta Business Suite

Salesforce Marketing Cloud Social Studio (discontinued)

Comparison of Listening/monitoring features of Meta Business Suite and Salesforce Marketing Cloud Social Studio (discontinued)
Feature	Meta Business Suite 4.7 4 Ratings	Salesforce Marketing Cloud Social Studio (discontinued) 8.8 11 Ratings
Boolean keyword searches	4.03 Ratings	8.010 Ratings
Filtering out noise/spam	4.33 Ratings	8.010 Ratings
Sentiment analysis	5.03 Ratings	9.09 Ratings
Broad channel coverage	5.34 Ratings	10.011 Ratings

Comparison of Publishing features of Meta Business Suite and Salesforce Marketing Cloud Social Studio (discontinued)
Feature	Meta Business Suite 6.3 6 Ratings	Salesforce Marketing Cloud Social Studio (discontinued) 8.0 11 Ratings
Content planning and scheduling	6.36 Ratings	8.011 Ratings
Audience targeting	6.96 Ratings	8.010 Ratings
Content optimization	5.24 Ratings	8.09 Ratings
Workflow management	6.73 Ratings	8.011 Ratings

Comparison of Engagement features of Meta Business Suite and Salesforce Marketing Cloud Social Studio (discontinued)
Feature	Meta Business Suite 5.3 5 Ratings	Salesforce Marketing Cloud Social Studio (discontinued) 9.0 10 Ratings
Automated routing and prioritization	5.83 Ratings	9.99 Ratings
Customer interaction histories	4.14 Ratings	7.010 Ratings
Bulk actions	6.03 Ratings	10.010 Ratings

Comparison of Marketing features of Meta Business Suite and Salesforce Marketing Cloud Social Studio (discontinued)
Feature	Meta Business Suite 7.0 6 Ratings	Salesforce Marketing Cloud Social Studio (discontinued) 8.3 10 Ratings
Lead generation	5.95 Ratings	8.09 Ratings
Content marketing	7.44 Ratings	9.010 Ratings
Paid media management	7.55 Ratings	8.08 Ratings
Campaigns and promotions	7.25 Ratings	8.09 Ratings

Comparison of Channel coverage/integration features of Meta Business Suite and Salesforce Marketing Cloud Social Studio (discontinued)
Feature	Meta Business Suite 6.2 4 Ratings	Salesforce Marketing Cloud Social Studio (discontinued) 8.3 11 Ratings
Twitter	8.01 Ratings	8.011 Ratings
Facebook	7.54 Ratings	8.011 Ratings
LinkedIn	5.02 Ratings	10.08 Ratings
Google+	4.52 Ratings	6.86 Ratings
Instagram	8.34 Ratings	9.08 Ratings
Pinterest	5.02 Ratings	6.54 Ratings
YouTube	5.02 Ratings	10.07 Ratings

Comparison of Reporting/analytics features of Meta Business Suite and Salesforce Marketing Cloud Social Studio (discontinued)
Feature	Meta Business Suite 6.3 6 Ratings	Salesforce Marketing Cloud Social Studio (discontinued) 8.3 10 Ratings
Campaign success analytics	6.26 Ratings	8.010 Ratings
Real-time tracking	6.86 Ratings	9.010 Ratings
Competitor analysis	6.03 Ratings	8.08 Ratings

Comparison of Account management features of Meta Business Suite and Salesforce Marketing Cloud Social Studio (discontinued)
Feature	Meta Business Suite 4.8 5 Ratings	Salesforce Marketing Cloud Social Studio (discontinued) 8.5 10 Ratings
Role-based user permissions & privileges	4.85 Ratings	8.09 Ratings
Mobile access	4.75 Ratings	9.010 Ratings

User Ratings
	Meta Business Suite	Salesforce Marketing Cloud Social Studio (discontinued)
Likelihood to Recommend	5.3 (98 ratings)	9.0 (52 ratings)
Likelihood to Renew	10.0 (7 ratings)	8.8 (38 ratings)
Usability	4.2 (6 ratings)	9.0 (9 ratings)
Availability	- (0 ratings)	9.6 (5 ratings)
Performance	3.0 (1 ratings)	8.4 (5 ratings)
Support Rating	10.0 (4 ratings)	9.0 (8 ratings)
In-Person Training	- (0 ratings)	10.0 (1 ratings)
Online Training	- (0 ratings)	7.6 (6 ratings)
Implementation Rating	10.0 (4 ratings)	9.8 (6 ratings)