Metasploit is open source network security software described by Rapid7 as the world’s most used penetration testing framework, designed to help security teams do more than just verify vulnerabilities, manage security assessments, and improve security awareness.
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Wireshark
Score 9.5 out of 10
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Wireshark is a free and open source network troubleshooting tool.
It is easy to use with sufficient documentation on how to use the tools for end users or newbies. Experienced testers will find it easy to customise and configure the test cases. Just wished that I could have taken up a course on using this tool in my study days so that I could had explored more and improved my familiarity with the tool, unlike when working where access and time to explore the other features of the tool is limited
Wireshark is great for enterprise networks with large amounts of data traversing the network that need a way to filter and inspect specific traffic by specific parameters (i.e. destination / source IP address, host, or type). There are use-cases for smaller environments, but the amount of time needed to learn how to effectively use the tool may not be beneficial for home / small office users.
A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
It's very simple and easy to use, although individuals not used to managing and administering networks would take some time to get familiar with it. Once they have mastered use of the application, it's easy to stay knowledgeable about it, iteration after iteration. It is well supported online through an open-source community network of professionals who are helpful in imparting knowledge and in providing assistance.
I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.
[Wireshark] is just the go-to application. It's the tool that is taught with in school and at trade conferences. We have not had a need to even look at other tools. It's free, it had a ton of functionality, and it just works without complaint.