mFax by Documo vs. Sfax

mFax by Documo

mFax by Documo

3 Reviews and Ratings

Sfax

Sfax

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
mFax	Score 8.0 out of 10	N/A	mFax, from Documo, fax-enables any internet connected device. Its interface is designed to take the clunkiness out of fax and frees users from traditional fax machines, and is cross-browser ready and mobile friendly.	N/A
Sfax	Score 8.0 out of 10	N/A	Sfax is a document management software offering from Scrypt Corporation. It includes features such as the ability to securely send, receive, annotate, digitally sign and manage faxes to eliminate manual processes and paper along with military-grade encryption to minimize the risk of exposure and prevent a breach.	N/A

Pricing

mFax by Documo

Sfax

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
mFax	Sfax
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	mFax by Documo	Sfax
Considered Both Products	mFax No answer on this topic	Sfax Peter Ellison Director Of Training And Development Chose Sfax Sfax fits better with our company's needs and HIPAA compliance needs. Incentivized Helpful?

Best Alternatives
	mFax by Documo	Sfax
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	OpenText XM Fax Score 10.0 out of 10	OpenText XM Fax Score 10.0 out of 10
Enterprises	OpenText XM Fax Score 10.0 out of 10	OpenText XM Fax Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	mFax by Documo	Sfax
Likelihood to Recommend	8.9 (0 ratings)	8.0 (0 ratings)
Support Rating	10.0 (0 ratings)	7.0 (0 ratings)

User Testimonials
	mFax by Documo	Sfax
Likelihood to Recommend	Documo is very well suited for general tasks many law firms need to do. We have increased the efficiency of our record requests to various entities by using documo. It is best suited for documents that are not too large. When you get into multiple hundreds of pages the fax may be pending for hours before it is confirmed sent Incentivized Verified User Anonymous Read full review	Sfax is great for sending and receiving a high volume of faxes encrypted/HIPAA compliant documents. Sfax makes tracking the status of faxes easy and quick. Sfax may not be the most efficient or effective system for low volume faxing. Incentivized Peter Ellison Director Of Training And Development Read full review
Pros	Documo has EXCELLENT customer service. Documo's status update page is always updated and problems are resolved in a reasonable time frame. Documo is simple to use for faxing materials. Documo sends a copy of faxes to your email inbox - alerting you that you have received a fax instantly. Incentivized Verified User Anonymous Read full review	Fax submission tracking. Fax failure notification. Incentivized Peter Ellison Director Of Training And Development Read full review
Cons	Any previous problems I had were quickly addressed and fixed. I cannot think of any other issues because this system performs above and beyond my satisfaction. If they could deliver lunch that would be phenomenal! Incentivized Verified User Anonymous Read full review	Functionality can sometimes be difficult. No driver compatibility with MAC operating system. Incentivized Peter Ellison Director Of Training And Development Read full review
Support Rating	Every time I needed assistance, Documo's Support team has been available to help me and has fixed every issue I have had, which aren't that many. They are great to work with, easy to chat with, and very friendly and knowledgeable. Incentivized Verified User Anonymous Read full review	Sfax customer service is good, but can be a little slow to provide updates and solutions. Incentivized Peter Ellison Director Of Training And Development Read full review
Alternatives Considered	No answers on this topic	Sfax fits better with our company's needs and HIPAA compliance needs. Incentivized Peter Ellison Director Of Training And Development Read full review
Return on Investment	I believe the efficiency and expediency of this software has saved time the firm time and money. I can do my job better and faster. I feel like I am connected all the time and I like that. Incentivized Verified User Anonymous Read full review	Sfax can be costly with high volume. The success rate of faxes is significantly higher than any other system we have used, which reduces the need to refaxing files. Incentivized Peter Ellison Director Of Training And Development Read full review
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