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MiaRec Conversation Analytics vs. Zoom Revenue Accelerator

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MiaRec Conversation Analytics

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    MiaRec is a provider of conversational intelligence and automated QA for contact centers. Contact centers can use MiaRec across the workforce to modernize workflows and surface intelligence at scale. MiaRec's Conversational Analytics Platform records customer interactions compliantly and securely, and offers contact centers Voice AI and machine learning that enables customers to automatically record, analyze sentiment and keywords, evaluate agent performance, redact data, and more…N/A

    Zoom Revenue Accelerator

    Score8.9 out of 10
    N/AZoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
    Pricing
    MiaRec Conversation AnalyticsZoom Revenue Accelerator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MiaRec Conversation AnalyticsZoom Revenue Accelerator
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    MiaRec Conversation AnalyticsZoom Revenue Accelerator
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of MiaRec Conversation Analytics and Zoom Revenue Accelerator
    Feature
    MiaRec Conversation Analytics
    -
    Ratings
    Zoom Revenue Accelerator
    7.5
    9 Ratings
    Speech-to-Text Transcription00 Ratings8.18 Ratings
    Keyword Detection00 Ratings7.79 Ratings
    Sentiment Analysis00 Ratings6.99 Ratings
    Speaker Diarization00 Ratings7.59 Ratings
    Call Recording Playback00 Ratings7.79 Ratings
    Call Summarization00 Ratings8.19 Ratings
    Conversion Metrics00 Ratings7.39 Ratings
    Keyword Search & Retrieval00 Ratings7.99 Ratings
    Call Tagging00 Ratings7.26 Ratings
    Integration with CRM Systems00 Ratings6.58 Ratings
    User Ratings
    MiaRec Conversation AnalyticsZoom Revenue Accelerator
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.2
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (5 ratings)