Microsoft 365 vs. Mimecast Advanced Email Security

I usually recommend Microsoft 365 to my clients to keep them away from the Exchange server (sorry!) Our business has a lot of issues with exchange email functions and copy machines. I always recommend they download the desktop version and use the online version as needed. You never know when you will be without an internet connection, but you can usually trust your laptop will have a decent charge, and you can still be productive! Let it sync when the powers are back on - or your connection is alive.

Mimecast's advanced email security remains the number one security tool available for any organization. You will be ahead of the game before anything gets in and users start clicking. Users are often the ones who can disclose sensitive data and compromise the organization and its brand.

Incentivized

• keeps me extremely organized. It is so easy to link calendars, emails, and documents.
• keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
• easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.

• Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
• Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
• Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
• Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.

Incentivized

• I wish it was a little simpler to integrate things from one Microsoft Feature into another one. Perhaps I just don't know the tricks for that yet...after all these years of using it.
• I didn't like how it defaulted to saving the document automatically with changes, like Google Docs, but it seems that has now changed, and is better now.
• Generally, I really like how the suite works as is.

Incentivized

• I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
• The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
• Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.

Incentivized

I am completely satisfied with the product, and helps me on a daily basis. I do not the exact cost (it is not a cheap suite) but on the medium and long term the return on investment is guaranteed.

Incentivized

I gave a 9/10 rating because with the 1 limited resources needs a bit of experience to work on the dashboard, and then Strong protection policies, reliable email continuity and proactive threat intelligence.

Incentivized

It being the default office suite means it's user experience and idioms are things that everyone is generally very used to and fluent with.

The sharing is relatively simple, being directly hooked into Entra AD, and expiry being a first class concern.

It's usability decreases at scale, with multiple people simultaneously making edits can make documents unusable.

As an admin it's fine, the console has some slightly annoying quirks (having to to go all the way back to the top when making changes rather than being able to just go up one level for example) and the object orientated nature of it takes some getting your head around how it thinks. But generally speaking it's decent enough once you've used it for a couple of hours

Incentivized

Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.

Incentivized

Pages need to consistently load quickly. Sometimes good, sometimes not.

Incentivized

Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.

Incentivized

When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.

Incentivized

We did not have in-person training. All was done through meetings and on phone.

Incentivized

Training was good from Mimecast as well as the Mimecast knowledgebase.

Incentivized

Everything works and I use it all the time.

Incentivized

Easy to set up and configure, but did have Mimecast assistance.

Incentivized

BTE, this search bar is not the best; I couldn't find Google Suite. In any case, it's challenging to find a suite with advanced tools that serves as an office. Google comes close, no one uses OpenOffice (hyperbole), and there isn't much else to use. If you add to that the recent collaborative functionalities, nothing really stacks up or compares; this has everything a person in an office (oversimplifying) needs to get work done.

Incentivized

Mimecast Advanced Email Security is FAR superior. Sophos practically gave us the email for free and we still didn't want it. Sophos also does not do both Gateway and API properly. Mimecast Advanced Email Security's AI-Powered net is next level.

Incentivized

The solution continues to grow and add features.

Incentivized

• Microsoft 365 has really been effective and cost saving option for our organization in terms of managing the mailboxes, collaboration and messaging.
• There is multiple must have features which comes all together in one package and therefore is cost effective.
• The only negative impact according to me is its inability to protect the environment or domain from external attacks effectively.

• We've had to beef up training and other email security tools because we get too many spam and phishing emails still with Mimecast Advanced Email Security in place. This is costing us at least an extra 15% annually in staff time and tooling than it should.
• We have been pleased with data loss prevention with Mimecast Advanced Email Security, it does identify PII and auto-encrypts emails with PII effectively.
• It does have the ability to integrate with other security tools via API, which is beneficial.

Incentivized