Microsoft 365 vs. Zoho Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365
Score 8.7 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Zoho Workplace
Score 10.0 out of 10
N/A
Zoho Corporation offers their suite of collaboration and productivity apps, and messaging tools: Zoho Workplace.
$4
per month per user
Pricing
Microsoft 365Zoho Workplace
Editions & Modules
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Standard
$4
per month per user
Professional
$7
per month per user
Offerings
Pricing Offerings
Microsoft 365Zoho Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.Discount available for annual pricing.
More Pricing Information
Community Pulse
Microsoft 365Zoho Workplace
Features
Microsoft 365Zoho Workplace
Project Management
Comparison of Project Management features of Product A and Product B
Microsoft 365
-
Ratings
Zoho Workplace
9.7
Ratings
22% above category average
Task Management00 Ratings9.00 Ratings
Gantt Charts00 Ratings9.00 Ratings
Scheduling00 Ratings10.00 Ratings
Workflow Automation00 Ratings10.00 Ratings
Mobile Access00 Ratings10.00 Ratings
Search00 Ratings10.00 Ratings
Visual planning tools00 Ratings10.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Microsoft 365
-
Ratings
Zoho Workplace
9.8
Ratings
21% above category average
Chat00 Ratings10.00 Ratings
Notifications00 Ratings9.00 Ratings
Discussions00 Ratings10.00 Ratings
Surveys00 Ratings10.00 Ratings
Internal knowledgebase00 Ratings10.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Microsoft 365
-
Ratings
Zoho Workplace
9.9
Ratings
23% above category average
Versioning00 Ratings10.00 Ratings
Video files00 Ratings10.00 Ratings
Audio files00 Ratings10.00 Ratings
Document collaboration00 Ratings10.00 Ratings
Access control00 Ratings9.00 Ratings
Advanced security features00 Ratings10.00 Ratings
Device sync00 Ratings10.00 Ratings
User Ratings
Microsoft 365Zoho Workplace
Likelihood to Recommend
7.9
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.5
(0 ratings)
-
(0 ratings)
Usability
7.3
(0 ratings)
-
(0 ratings)
Support Rating
8.9
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Microsoft 365Zoho Workplace
Likelihood to Recommend
I usually recommend Microsoft 365 to my clients to keep them away from the Exchange server (sorry!) Our business has a lot of issues with exchange email functions and copy machines. I always recommend they download the desktop version and use the online version as needed. You never know when you will be without an internet connection, but you can usually trust your laptop will have a decent charge, and you can still be productive! Let it sync when the powers are back on - or your connection is alive.
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Scenarios where a low investment cost is required and where the machinery requires few operating systems, as Zoho Workplace runs easily in just one browser tab and in any browser
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Pros
  • keeps me extremely organized. It is so easy to link calendars, emails, and documents.
  • keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
  • easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.
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  • All workplace
  • Email
  • Drive
  • Meeting
  • Tasks
  • Easy to use
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Cons
  • I wish it was a little simpler to integrate things from one Microsoft Feature into another one. Perhaps I just don't know the tricks for that yet...after all these years of using it.
  • I didn't like how it defaulted to saving the document automatically with changes, like Google Docs, but it seems that has now changed, and is better now.
  • Generally, I really like how the suite works as is.
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No answers on this topic
Likelihood to Renew
I am completely satisfied with the product, and helps me on a daily basis. I do not the exact cost (it is not a cheap suite) but on the medium and long term the return on investment is guaranteed.
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No answers on this topic
Usability
It being the default office suite means it's user experience and idioms are things that everyone is generally very used to and fluent with.
The sharing is relatively simple, being directly hooked into Entra AD, and expiry being a first class concern.
It's usability decreases at scale, with multiple people simultaneously making edits can make documents unusable.
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No answers on this topic
Support Rating
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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No answers on this topic
Implementation Rating
Everything works and I use it all the time.
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No answers on this topic
Alternatives Considered
BTE, this search bar is not the best; I couldn't find Google Suite. In any case, it's challenging to find a suite with advanced tools that serves as an office. Google comes close, no one uses OpenOffice (hyperbole), and there isn't much else to use. If you add to that the recent collaborative functionalities, nothing really stacks up or compares; this has everything a person in an office (oversimplifying) needs to get work done.
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Return on Investment
  • Microsoft 365 has really been effective and cost saving option for our organization in terms of managing the mailboxes, collaboration and messaging.
  • There is multiple must have features which comes all together in one package and therefore is cost effective.
  • The only negative impact according to me is its inability to protect the environment or domain from external attacks effectively.
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  • Low cost
  • Ease of training
  • Easy license control
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ScreenShots